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Customer Experience Lifts Service to the Stratosphere

.orgSource

These comments from McDonald’s CEO, Chris Kempczinski to New York Times journalist David Gelles describing how the pandemic would change the company’s business resonated with me on a couple of levels. “We

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From Problem Child to Genius—Energizing Chapters

.orgSource

The comments on my Facebook page tell an interesting story. The smiles are back! Yesterday the CDC announced that anyone who is fully vaccinated need not wear a mask in most circumstances. Everyone isn’t jumping on Open Table or heading to the movies. Some of us are quite happy, thank you very much, […].

Chapter 419
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Open for comment: Proposed changes to Candid’s taxonomy

Candid

Starting today and through August 5, 2023, we are making the proposed changes available for public comment. We’re sincerely grateful to the organizations and individuals who have made such thoughtful recommendations to date, and we look forward to receiving broader feedback during this public comment period.

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Hitch Your Wagon to a Star—Find the Right Partner for Success

.orgSource

A comment Adele Cehrs, CEO and Founder of When + How agency, made stayed with me. Adele, who thrives on a healthy dose of risk, said this, “Chutzpah is what drives me and other entrepreneurs to keep reinventing ourselves. If you could bottle that it would be a wise idea for association CEOs to take […].

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5 Ways to Build a Digital Community that will Transform Your Nonprofit

Nonprofit Tech for Good

It involves responding consistently to all incoming communication, including comments, direct messages, mentions, and shares. Liking and commenting on followers’ posts and stories builds stronger connections and signals that they are valued members of the community. Inbound Engagement is the foundation of authentic relationships.

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10 Blogging Best Practices for Nonprofits

Nonprofit Tech for Good

For the first time, readers could comment and share their opinions publicly on a piece of online content. Comments were taken very seriously, and in some cases, coming up with response was an agonizing, overthought experience. Also interesting about today’s nonprofit blogging is that many nonprofits have turned off commenting.

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The Science of Nonprofit Video Engagement: How To Use Emotion to Increase Social Sharing

Nonprofit Tech for Good

What would compel you to like or comment on that video? If your video connects powerfully with your supporters they’ll like, comment on and share the video with their friends. High video engagement should be your goal because social media algorithms prioritize content that get lots of reactions, comments and shares.

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