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What are your most useful synchronous online facilitation practices?

Beth's Blog: How Nonprofits Can Use Social Media

Nancy observes: For one shot interactions where you cannot expect a lot of investment in learning tools or processes, the conference call (land line and/or VOIP) is still the dominant choice, but I try to include SOMETHING visual in the mix. There is a new tool called SecondTalk that lets you integrate skype with Second Life.