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A new American Red Cross survey shows many web users would turn to social media to seek help for themselves or others during emergencies—and they expect first responders to be listening. The online survey asked 1,058 adults about their use of social media sites in emergency situations.
In fact, a survey we conducted indicates many people expect help to arrive within one hour of posting a request on an emergency organization's Facebook page. " Macon Phillips, special assistant to the President and director of new media for the White House, was a volunteer during Hurricane Katrina. Please bring them water."
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