The Modern Nonprofit

APRIL 20, 2021

Estimated Reading Time: 2 minutes 5 Ways to Improve Your Donor Retention. High donor retention is extremely valuable to any organization. Here are some key moves to change that trend and up your retention. The post 5 Ways to Improve Your Donor Retention appeared first on The Modern Nonprofit. Say thank you!

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Nonprofit Tech for Good

APRIL 20, 2020

To flip the gala table sponsorship on its head and think about social media channels as new revenue streams? Your average audience retention rate and engagement is substantially higher. With in-person events postponed for the foreseeable future, digital opportunities own the stage. . Are you ready to innovate? .

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Nonprofit Tech for Good

FEBRUARY 12, 2021

The average RoundUp App user donates $15 – $20 a month and has an 80% retention rate. That’s 56% higher than the average first-year, online-only donor retention rate of 24% according to the 2019 Charitable Giving Report from the Blackbaud Institute Index. Use a multi-channel approach.

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TechCrunch

JUNE 2, 2022

Now, imagine the same scenario with the worst retention rate possible, and it quickly sounds like a nightmare. Whether you’re a construction company, software startup or Fortune 500 company, retention is a key metric across customers, employees and partners. Channel-specific landing pages and/or flows. Channel effectiveness.

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sgEngage

JANUARY 28, 2025

Unify Your Look: Keep logos, color palettes, and fonts consistent everywherefrom your website and social channels to printed materials. Multi-Channel Consistency Chances are, your nonprofit engages on several platforms: social media, email newsletters, maybe even podcasts. Website Engagement: How long do visitors spend on your site?

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Neon CRM

AUGUST 11, 2023

It’s easy to focus on fundraising success and forget about donor retention. GivingTuesday Donor Retention Makes Financial Sense… While you work on your plan to attract new donors on GivingTuesday, spend some time thinking about how you’ll retain them after the big day. It’s one of the most high-profile fundraising days of the year.

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Bloomerang

DECEMBER 12, 2024

and Canada find email to be the communication channel that most inspires them to contributebeating all other platforms. But what makes this communication channel so effective? Donation thank-you emails Expressing gratitude after donors give is widely accepted as one of the most effective ways to increase donor retention.

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Nonprofit Tech for Good

APRIL 22, 2013

Until recently the nonprofit pioneers of the Social Web had to mostly rely on their intuition that their social media campaigns were resulting in more dollars raised online, an increase in brand and cause awareness, and higher rates of volunteer recruitment and retention. Your instincts have served you well. Source: Avectra.

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Nonprofit Tech for Good

MAY 16, 2024

This leads to more donor engagement, higher donations, and better donor retention. Improved Donor Retention Additionally, smart donation asks contribute to improved donor retention rates. It suggests the best channels to ask for donations. They reach them through the best channels.

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The NonProfit Times

NOVEMBER 27, 2024

This develops the relationship between the nonprofit and supporter and plays a big role in donor retention. Consider all channels for delivering that information. This could be as simple as inviting a donor to an upcoming event. Make it personal. Giving habits vary by generation and demographics. Meet your donors where they are.

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Nonprofit Tech for Good

AUGUST 15, 2024

Thousands of companies around the world have been evaluating the four-day workweek because of burnout, productivity, worker retention, concerns about commuting, and even to address sustainability and climate change. Enter the four-day workweek. Big-name companies worldwide are making this shift, and I don’t think it is a fad.

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Nonprofit Tech for Good

JANUARY 13, 2020

Include links to your active social media channels like Facebook, Twitter, Instagram, and YouTube. Thanking your supporters after giving is crucial to donor retention and making them feel more connected to your cause. 3) Send to Social Media.

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Fast Company Tech

MARCH 18, 2025

Later, the advent of new marketing tactics and an increased focus on social channels thrust marketers into the spotlight in a way they hadnt been before. These new channels gave marketers new access to real-time data, requiring more resources to be successful and leading to increased scrutiny of how they were using those resources.

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Nonprofit Tech for Good

APRIL 21, 2022

Nonprofit organizations can show donors the impact of their donations by linking dollar amounts to real-life outcomes on their websites, social media channels, and donation pages. Building Lasting Relationships Boosts Donor Retention. 5) Give numbers. When an organization is transparent about how funds are allocated, it builds trust.

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Association Analytics

JULY 28, 2021

Today’s digital world offers tons of channels to share your content, which is great. This will ultimately save you time and money, and provide members with more value that leads to increased engagement and retention. But it also means tons of content for you to produce and tons of sources to track.

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Allegiance Group

APRIL 3, 2025

Nonprofits cant afford to overlook the power of re-engaging lapsed donorsstrengthening donor retention practices is now more critical than ever. Last year marked the fourth consecutive year that retention rates declined year over year in Q3, with only 13.8 Use a multi-channel approach. Contact Us What are lapsed donors?

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Nonprofit Tech for Good

MARCH 20, 2024

Direct mail was the second most preferred channel at 21%, followed by social media (17%), text messaging (8%), and phone calls (2%). Double the Donation ] The current donor retention rate is 41.9%. Direct mail was the second most preferred channel at 21%, followed by social media (17%), text messaging (8%), and phone calls (2%).

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sgEngage

NOVEMBER 4, 2024

Katie Farkas, View Arts Center Expiry Dates Can Be a Retention Touchpoint “We run a report at the beginning of each month of credit cards that are expiring so donors can get a personal call, thank you, and ask for a new card. Since we have started that, our retention is so much better, and many have upped their giving.”—

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Association Analytics

JUNE 25, 2024

But what if we told you the keys to better retention results are in the data you already have? Here is an example of a personalized landing page with a name and specific benefits the member uses most often: Multi-Channel Communication Don’t just rely on email to send out communications for renewals. Why Don’t Members Renew?

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Allegiance Group

APRIL 14, 2025

With a structured approach, you can build a strategic, data-backed budget that will allow you to make the case for new initiatives or increase spending in channels where youve been absent, or where theres untapped potential. Is there a channel you should be leaning into more heavily? Which channels consistently deliver strong results?

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Nonprofit Tech for Good

APRIL 23, 2019

Does the CRM enable you to send emails directly from the platform or does it require the implementation of an outside tool to address this communication channel? A big partner implies resources and stability, but it also comes with bureaucracy and more channels to work through. What is the size of the implementation partner?

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The Modern Nonprofit

FEBRUARY 4, 2025

Donor Retention Rate What It Is : This metric tracks the percentage of donors who continue to give to your organization year after year. Segment your retention rates by donor type, such as recurring donors or major gift contributors, to gain deeper insights. Compare DAC across different channels (e.g.,

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Fast Company Tech

FEBRUARY 12, 2025

Pillar 4: Psychological safety Ensuring employees ideas and concerns are met with curiosity and understanding is crucial for retention. Strategies such as clear communication channels, anonymous feedback mechanisms and inclusive leadership training help create psychological safety.

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Nonprofit Tech for Good

OCTOBER 25, 2023

Direct mail was the second most preferred channel at 21%, followed by social media (17%), text messaging (8%), and phone calls (2%). M+R Benchmarks ] For every 1,000 fundraising messages sent, nonprofits raised $90 in 2022. [ M+R Benchmarks ] Donor retention increases by 29% for offline donors when you have their email address.

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Nonprofit Tech for Good

SEPTEMBER 19, 2024

25% RED: Multi-channel Fundraising Utilizing a combination of digital tools, social media, email, website, and traditional media allowed these nonprofits to reach diverse demographics several times. Multi-channel strategies were crucial for broad outreach, frequency and engagement. It’s worth its weight in gold. Leverage them.

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sgEngage

APRIL 8, 2022

The eighth annual Blackbaud Target Analytics donorCentrics Sustainer Summit brought together 36 of the nation’s large national fundraising organizations to share results and discuss sustainer growth and retention strategies against the backdrop of the pandemic and other significant events that impacted donors and giving in 2020 and 2021. .

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Nimble AMS

JULY 18, 2023

Omni-channel personalization. Personalization efforts are being extended across multiple channels and touchpoints, including webpages, mobile apps, social media, email marketing, and customer support, to provide a consistent and seamless user experience. Personalization for member retention and loyalty.

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Nimble AMS

SEPTEMBER 20, 2022

With proper practice, your organization can leverage your virtual community to drive engagement, boost retention, and attract new members. . Provide a safe space for members to network and socialize while driving member retention and loyalty. An open line of communication will encourage member engagement and retention.

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Bloomerang

JULY 26, 2024

Is there any research on open, conversion and retention rates for the different mediums? As media options continue to multiply, choosing the best channels becomes more and more fraught. And what about other acquisition channels? But I wonder if in the long run the ROI is better for direct mail than digital?

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Bloomerang

JANUARY 11, 2024

Today’s question comes from a nonprofit employee who wants tips to improve first-time donor retention: Dear Charity Clairity, What tips would you give to a small to medium-size shop to improve first-time donor retention? Channel an attitude of gratitude and I guarantee you’ll lose fewer donors next year! Interesting stuff!

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The NonProfit Times

AUGUST 1, 2024

A value-building donor relationship is seated in a strong retention strategy that involves more than the baseline process. It is stewardship, sowing back into the lives of our donors, and involving them in more than the baseline process, that maximizes retention and exponentially increases the performance of our donor file.

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sgEngage

OCTOBER 15, 2024

Utilizing social media platforms, community events, and other channels to feature these stories. It is a smart business decision during a time when talent acquisition and retention is on every CEO’s mind. Empowering The Next Generation of Givers and Volunteers I’m especially passionate about engaging young people in philanthropy.

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Bloomerang

MAY 26, 2021

This is the step where you determine which channel you will use to acquire donors. While some advice may suggest starting with determining a channel, the reality is, if you want the best results, you need to know who your audience is FIRST—and let that drive your decision about which channel you think they will respond to. .

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Allegiance Group

APRIL 15, 2025

In the best of times, the average donor retention rate hovers around 4045%. Adopt a multi-channel approach. Dont just strip out an entire channel if you need to pull back. Instead, decrease your budget a little across all channels. Looking at performance data over several years, you can see craters.

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The Modern Nonprofit

FEBRUARY 27, 2024

Estimated Reading Time: 5 minutes Spring into Action: Best Practices for Volunteer Recruitment and Retention Spring is the season of growth and renewal—a perfect time to rejuvenate your organization’s volunteer force! Discover how to blossom your volunteer roster with our guide on the best practices for recruitment and retention.

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sgEngage

JANUARY 14, 2025

Fundraising effectively across a growing array of channels requires targeted communications. For example, with granular data on donor interactions and preferences, AI can predict which donors are most likely to increase their contributions and suggest personalized engagement strategies.

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Bloomerang

AUGUST 30, 2021

The Fundraising Effectiveness Project (FEP) noted that while 2020 saw an overall increase in giving, that year’s donor retention rate dropped by 4.1 Per the FEP , donor retention rates (which have been falling at least since 2006, the first year of the FEP) continued to fall last year. drop from the 2019 rate of 45.4%. .

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