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Enhancing Donor Engagement: 6 Essential Communication Strategies

The Modern Nonprofit

A one-size-fits-all approach often falls short, as different donors may respond better to specific messaging or communication channels. For instance, younger donors may prefer digital communication channels like email or social media, while older donors might appreciate traditional mail or phone calls.

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Engaging Your Ideal Donors and Boosting Your Fundraising Efforts: A Step-by-Step Guide

The Modern Nonprofit

conduct research Gather data on your current supporters Review your nonprofit’s existing data, such as donor records , volunteer information, and past survey results. Gather new data directly from your target audience This can be collected through methods such as surveys, interviews, and focus groups.

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Engage Donors and Raise More Money with Four Easy Actions

Greater Giving

Nonprofits are struggling to connect donors with the cause—but these four donor engagement best practices can open up new communication channels. Donor Engagement Through New Communication Channels. While 72% of nonprofits used personal phone calls, 69% said they relied on email newsletters to get the word out.

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How to Improve Donor Retention

Allegiance Group

Donor retention is the second-highest concern for nonprofits, according to the 2022 CCS Philanthropy Pulse survey. Consider how often you thank supporters and remind them of their charitable impact across all channels. A phone call is more personal and could help donors feel their support will make a big difference.

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Nonprofit Donor Engagement Strategies: Breaking Through the Noise

Neon CRM

Your donor engagement strategy may outline different recognition tiers by gift amount ($50 donations receive a shout-out in your newsletter, and $250 donations receive a plaque, for example). Knowing what channels to use—like whether you need to email donors versus posting on Facebook—is one thing. You can try: Sending donor surveys.

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Sustaining Engagement: Strategies for Long-Term Mobilization

Nonprofits Source

For instance, if your supporters engage via digital channels, you might choose to track impressions on your social media posts. Or, if you’re still planning community engagement ideas, send out a survey to your support base to ask for their opinions on ways they’d like to get more involved. Collect feedback from stakeholders.

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14 Mobile Marketing Statistics Your Nonprofit Needs To See

TechImpact

ExactTarget – “The 2012 channel preference survey” (2012). Daily we spend 9 minutes on email via a mobile device, that is 7,6% of the total 119 minutes we use our phone per day. Only 11,84% of newsletters use responsive design techniques to optimize their layouts for mobile devices. O2 – “Mobile life report” UK (2013).