Nonprofit Tech for Good

MARCH 13, 2025

Donor retention rates are low. Keeping up with the constantly changing landscape of best practices and donor expectations is overwhelming. Fundraising can feel like a never-ending series of evolving challenges. Individual engagement is down. How can you adapt? The key is to understand that generosity comes in many forms.

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.orgSource

JANUARY 21, 2025

Steps to Establish Metrics: Identify KPIs for Each Goal: Define measurable indicators such as member retention rates, engagement metrics, or operational efficiencies. Adapt to Change: Stay responsive to shifts in member expectations, industry trends, and technological advancements. Ready to take the first step?

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Association Analytics

JANUARY 30, 2023

Dig Below the Surface to Find Gaps in Member Retention It’s likely that your organization measures retention rates, but are you looking at the surface or digging in below the aggregate level ? Once you know where you’ve missed the mark, you can focus on changing messaging so it resonates with members.

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sgEngage

MAY 30, 2024

Employee retention is critical for the health of any organization, particularly for nonprofits. High retention leads to better outcomes all around as the organization saves money and develops stronger performers internally. Plus, as a manager in a nonprofit, retention is a key component of your job.

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Association Analytics

SEPTEMBER 23, 2024

We’ve watched over the last four-plus years as the makeup of the industry has shifted dramatically, the needs of members have changed, and even how they get reached is different than it ever was. How will that change next year, or in five years? Understanding that pathway that a member should be on helps in every department.

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NonProfit PRO

MAY 24, 2021

Much has changed since Harvey McKinnon wrote the book "Hidden Gold" in 1999 and since I wrote "Monthly Giving. Yet, there’s still not enough attention on monthly donor retention. The Sleeping Giant" in 2012. Much more emphasis on social media. Much more use of email. Much more in paid digital approaches.

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Nonprofit Tech for Good

AUGUST 15, 2024

Where we work has changed. How we work has changed. And our orientation to productivity has changed. Add to this the generational shifts and changing expectations that millennial and Gen Z workers have, and it is a recipe for something big. Heck, many people have left work completely or shifted careers.

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.orgSource

FEBRUARY 4, 2025

Data analytics can help you anticipate changes and adapt proactively. Monitor Key Performance Indicators (KPIs) : Define and track KPIs that align with your strategic goals, such as member engagement, retention, and satisfaction metrics. Without data, its difficult to measure success or identify areas for improvement.

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Bloomerang

NOVEMBER 19, 2021

Luckily, you can change course. By creating donor retention strategies for retaining your past fundraisers and donors. Recurring Giving Benchmarking Analysis , retention rates for recurring gifts can be upwards of 90%, compared to 40% for one-time gifts and a single-digit rate for one-time peer-to-peer gifts. . Conclusion.

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Nonprofit Tech for Good

APRIL 17, 2021

Corporations in today’s world don’t just want to support your mission once, they want to create long-lasting and tangible change alongside you for years to come. In business, customer retention is “big business.” We’ve borrowed basic business principles to help you steward your partners like a boss !

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Neon CRM

AUGUST 11, 2023

It’s easy to focus on fundraising success and forget about donor retention. GivingTuesday Donor Retention Makes Financial Sense… While you work on your plan to attract new donors on GivingTuesday, spend some time thinking about how you’ll retain them after the big day. It’s one of the most high-profile fundraising days of the year.

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Association Analytics

NOVEMBER 18, 2024

The thought of changing the way you do business altogether – not to mention having to introduce new tools – can be worrisome and spook people, even if they have good intentions. Knowledge Gaps and Learning Curves “Analytics”, as an idea, can be daunting.

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Nonprofit Tech for Good

APRIL 2, 2020

At the end of the day though, making small changes to your forms or calls-to-action can drive big gains. 5) Retention. The average donor retention rate will vary depending on which survey you read, however, all the surveys we’ve seen put it at less than 50%.

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sgEngage

NOVEMBER 25, 2024

And even when you have a full roster, people retire, move, or decide to change jobs. When your organization’s finances are handled by a small team, it becomes even more important to properly prepare and plan for personnel changes. Many organizations are finding it difficult to fill roles, especially in the finance department.

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Nonprofit Tech for Good

FEBRUARY 12, 2021

RoundUp App automatically rounds users’ credit or debit card transactions up to the nearest dollar and donates the “change” to your nonprofit. One of the biggest selling points of RoundUp App for donors is the fact that they’re only being asked to donate their spare change. How does RoundUp App work?

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Fast Company Tech

FEBRUARY 27, 2025

It not only impacts people’s day-to-day financials, but also their morale at work, job acceptance, as well as their retention. Perhaps that is why retention rates were significantly lower among borrowers, with just 39% saying they wanted to stay with their current employer, compared with 61% of those without student loans.

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Association Analytics

APRIL 11, 2023

Making technology or process changes in the workplace is hard work. Since staff turnover, leadership changes, shifting business priorities, and/or platform updates can happen at any time, it’s important to keep in mind that user adoption does not necessarily have a start or end date. It takes time. It takes effort.

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Candid

OCTOBER 23, 2024

Yet, according to the Fundraising Effectiveness Project , donor retention rates have been falling since 2020. This past year, we set out to refine our systems and strive for better clarity, knowing that change is necessary but not always easy. Donors are an important part of any nonprofit’s mission.

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Candid

NOVEMBER 26, 2024

The Working Students Success Network was designed to provide wraparound support—such as job placement, access to public benefits and financial coaching—to improve community college student retention and credential completion. What’s in it for nonprofits?

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sgEngage

SEPTEMBER 27, 2023

Here are some strategies your organization can consider for improving donor retention by building donor trust in your brand. From there, for any donor interaction to have humanity, the exchange needs to offer value greater than whatever currency is changing hands. Such a pledge can be your foundation for trust.

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sgEngage

JANUARY 8, 2025

I wrote a book called, No More Status Quo: A Proven Framework to Change the Way We Change the World , which is essentially a field guide for how to navigate uncertainty, most efficiently and effectively. These are the key elements of our work that changemakers want to leave behind. Innovation is a nebulous word with different meanings.

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Bloomerang

OCTOBER 25, 2024

Donor retention on steroids – Make it monthly I implore you to make soliciting recurring donations a priority. It’s time to change things up! Retention is a phenomenal 80 – 90% compared with under 20% for new one-time donors and just 45% when ongoing donors are added to the mix. Or maybe you thought this was a presumptuous ask.

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Allegiance Group

APRIL 3, 2025

Nonprofits cant afford to overlook the power of re-engaging lapsed donorsstrengthening donor retention practices is now more critical than ever. Last year marked the fourth consecutive year that retention rates declined year over year in Q3, with only 13.8 percent of new donors retained year to date. Contact Us What are lapsed donors?

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Association Analytics

JANUARY 7, 2025

Despite what some in the AI or crypto industries might tell you, most industries dont change that quickly. What about membership, how has it grown or changed or shifted demographically (or even geographically) in the last five years, and what could that mean? So when you have to increase retention by 3 points, you can plan for that.

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Association Analytics

MAY 4, 2023

Having strong knowledge of analytics can help you better understand what drives membership engagement , retention , and growth. Become a Rockstar in Your Current Role Whatever your role is at your association, one thing we know is true – members are ultimately the most important part.

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Fast Company Tech

FEBRUARY 24, 2025

From the donor who shows up consistently with $20, to the recognized philanthropist changing the game, like MacKenzie Scott and Melinda French Gates, values alignment is the first step in generating trust, an intrinsic component to philanthropy. I wrote about values-based philanthropy and how it is foundational to ensure impact.

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The NonProfit Times

DECEMBER 19, 2024

Donor retention continued to decline (4.6%), marking the fourth consecutive year of year-over-year negative activity. If we want to change outcomes, we have to change our practices. The ongoing decline in donor numbers and retention signals an urgent need for strategic recalibration. of new donors retained year-to-date.

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Candid

MARCH 31, 2025

How can nonprofits improve volunteer engagement and retention? The next generation seeks social change from the ground up. Nonprofits can maximize participation by encouraging potential volunteers to take advantage of paid volunteer time off, asking for skills-based volunteers, and helping connect companies to local communities.

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.orgSource

AUGUST 19, 2024

Quality Inconsistent input–Different formats are used across systems Incomplete information—There are missing values Inaccurate entries—There are errors, typos, or outdated information Duplicates—There are redundant records Sharing Silos—Data is trapped in isolated platforms, hindering overarching analysis Limited access—Not everyone can access (..)

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Nonprofit Tech for Good

NOVEMBER 8, 2019

On average, nonprofits who launch a monthly giving program boost their donor retention rate by up to 90%, so it’s important to spotlight your monthly giving program on social media, emails, and your donation form itself for Giving Tuesday. . ONE LESS COLD BREW CAN CHANGE A LOT. Monthly Gifts: A Perfect Way For Millennials To Pitch In

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.orgSource

FEBRUARY 27, 2023

What can leaders do to prepare their employees to stay at the top of their game when the game is constantly changing? There’s a change going on in business. Retention rates are 34% higher among organizations that offer employee development opportunities. Digital markets don’t allow room to languish.

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Association Analytics

JUNE 17, 2021

In our previous blog posts on retention and product value , we illustrated how data isn’t one dimensional. If you change event registration systems, make sure you get all of your historical data from your old system. Similarly, analyzing your event data from many angles can lead to a major impact on revenue.

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Nonprofit Tech for Good

MAY 16, 2024

This change reflects a broader trend in nonprofits. It’s changing how we identify potential donors and set targets. It’s changing how we identify potential donors and set targets. Artificial intelligence is also changing how we personalize donor experiences and maximize donations. Nonprofits can embrace AI.

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The NonProfit Times

JANUARY 9, 2025

Share stories of lives changed, highlight your teams dedication, and let your mission shine in everything from your website to job postings. Leveraging Technology For Recruitment and Retention Technology can simplify hiring and keep teams connected. When candidates see the real-world impact of your work, theyll want to be part of it.

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.orgSource

JULY 22, 2024

Understand the Imperative To keep pace with member expectations, acknowledging that disruption and change are business as usual is critical. Organize the Effort A well-defined oversight and change management structure ensures that the right people are ready to lead that charge. This post is Part Two. Self-evaluation isn’t easy.

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NonProfit PRO

NOVEMBER 21, 2024

The "2025 Nonprofit Compensation Practices and Benchmarking Report" identified current salary ranges at nonprofits, hiring trends and more.

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Nonprofit Tech for Good

APRIL 21, 2022

A major motivator for generous giving to nonprofit organizations is contributing to a solution and changing something for the better. Building Lasting Relationships Boosts Donor Retention. According to the Fidelity Charitable Overcoming Barriers to Giving Report, 65% of donors would give more if they knew the impact of their donations.

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