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The Future of ITSM: How Automation and AI Bring Productivity Gains

ITPro Today

By reducing manual workloads, improving decision confidence, and gradually increasing automation, AI in shadow mode creates a scalable, efficient IT service environment while alleviating concerns about AI-driven changes. What does a successful AI in ITSM implementation look like?

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WeAreMedia Webinar on September 23rd: Choose Your Own Adventure

Beth's Blog: How Nonprofits Can Use Social Media

Each story is written from a second-person point of view, with the reader assuming the role of the protagonist and determining the plot arc by deciding which page to turn to. Explore the organizational change management issues that social media raises and how to talk about them. This will cover monitoring and tracking tools.

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Keys To Telling A Good Story In Your Presentations

Eric Jacobsen Blog

Monday, September 6, 2010 Keys To Telling A Good Story In Your Presentations Joey Ashers new 100-page book, 15 Minutes Including Q&A provides a "plan to save the world from lousy presentations," proclaims Asher. You dont want people wondering why youre telling them a story. Tell the story chronologically.

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Communicate Often And Tell A Story

Eric Jacobsen Blog

Saturday, August 14, 2010 Communicate Often And Tell A Story "Most leaders visions fail, not due to a leaders inadequacies, but due to the leaders lack of communication," said Margaret Reynolds of Reynolds Consulting, LLC in Lees Summit, MO. Leaders need to communicate often, regularly and consistently," she recommended. "In

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Guest Post by Michael Sola: A Day of the Life of NWF's Social Media Outreach Coordinator Danielle Brigida

Beth's Blog: How Nonprofits Can Use Social Media

Danielle Brigida, NWF Social Media Outreach Coordinator ( @starfocus on Twitter) Note from Beth: In the coming weeks, we're peeking over the shoulder of nonprofit social media practitioners to learn about their work flow and techniques. Ordinary people can and do have extraordinary stories and ideas to share.”

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How To Improve Your Internal Communication Skills

Eric Jacobsen Blog

How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place? Keys To Telling A Good Story In Your Presentations. How To Uncover The Real Reasons Your Employees Lea. 5 Questions To Ask At Your Next Employee Performan.

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The next time you stay at a Marriott hotel look in the nightstand.

Eric Jacobsen Blog

Monday, July 12, 2010 The next time you stay at a Marriott hotel look in the nightstand drawer for Marriotts booklet that highlights its milestones and tells the Marriott story. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).