NTEN

JUNE 6, 2023

Success in highly technical roles relies just as much on customer service and change management as on technical abilities. Using adult learning principles in technology trainings — an NTEN Digital Inclusion Fellow shares a few key lessons about how to (and how not to) train adults.

Skills 88

Skills Technology Develop Train 88

Eric Jacobsen Blog

JANUARY 5, 2017

The Art of Change Leadership demystifies the psychology behind our reactions to change and offers a powerful collection of tools to inspire individual and collective transformation quickly and more effectively, explains author of the book, Cheryl Cran. Cran also explains the differences between a Change Manager and a Change Leader.

Arts 40

Arts Leadership Change Learning 40

Eric Jacobsen Blog

APRIL 21, 2015

Pottruck ''s book, Stacking the Deck , teaches readers a nine-step course of action leaders can follow from the first realization that change is needed through all the steps of implementation, including assembling the right team of close advisors and getting the word out to the wider group. Developing a clear, executable plan.

Change 40

Change San Francisco Teach Change Management 40

Eric Jacobsen Blog

MAY 24, 2016

The Art of Change Leadership demystifies the psychology behind our reactions to change and offers a powerful collection of tools to inspire individual and collective transformation quickly and more effectively, explains author of the new book, Cheryl Cran. Cran also explains the differences between a Change Manager and a Change Leader.

Arts 40

Arts Change Management Knowledge Facilitation 40

Eric Jacobsen Blog

MARCH 8, 2019

Pottruck 's book, Stacking the Deck , teaches readers a nine-step course of action leaders can follow from the first realization that change is needed through all the steps of implementation, including assembling the right team of close advisors and getting the word out to the wider group. Developing a clear, executable plan.

Change 40

Change San Francisco Teach Metrics 40

Eric Jacobsen Blog

MAY 17, 2016

Pottruck 's book, Stacking the Deck , teaches readers a nine-step course of action leaders can follow from the first realization that change is needed through all the steps of implementation, including assembling the right team of close advisors and getting the word out to the wider group. Developing a clear, executable plan.

Change 40

Change San Francisco Teach Metrics 40

Eric Jacobsen Blog

JANUARY 13, 2016

Pottruck 's book, Stacking the Deck , teaches readers a nine-step course of action leaders can follow from the first realization that change is needed through all the steps of implementation, including assembling the right team of close advisors and getting the word out to the wider group. Developing a clear, executable plan.

Change 40

Change San Francisco Teach Metrics 40

Eric Jacobsen Blog

SEPTEMBER 2, 2015

Pottruck 's book, Stacking the Deck , teaches readers a nine-step course of action leaders can follow from the first realization that change is needed through all the steps of implementation, including assembling the right team of close advisors and getting the word out to the wider group. Developing a clear, executable plan.

Change 40

Change San Francisco Teach Metrics 40

Connection Cafe

DECEMBER 9, 2019

For all of us who don’t live in a world where this type of change is enthusiastically accepted , we know that it can be challenging , especially when it comes to thinking about training and getting folks to actually USE the system. It also gives you an opportunity to share any tips that w ere newly discovered. .

Learning 45

Learning Strategy Train Training 45

NTEN

AUGUST 11, 2010

It quickly became the most active discussion thread in our LInkedIn group, and I would like to share a bit of the stories and insights that resulted there. (If We thank you all for the discussion and examples you've shared with us on the topic. If you're a member of NTEN, you can read the entire thread and particpate here.).

Case Study 65

Case Study NTEN Studies Leadership 65

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 31, 2009

We got into a discussion in the comments and she agreed to share some of her experience addressing this issue within her nonprofit organization. Social media teaches us that the best way to get the message out is to foster conversation. How are you changing the culture of your organization to embrace social media?

Ning 92

Ning Community Social Media Culture 92

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 27, 2010

Balancing Learning Through Content Delivery and Sharing Experience. I’ve constantly stretching myself to learn new techniques that help nonprofits embrace and effectively put social media strategies and tools into practice as well as address the change management issues of becoming a Networked Nonprofit.

Reflection 104

Reflection People Network Colorado 104

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 18, 2008

This slide show from Stephen Collins make me think about teaching Internet Skills Workshops for Nonprofits that I used teach over dozen or so years ago. " He talking about building shared language and understanding in order to successfully introduce a change (adoption of social media principles and tools) in an organization.

Adopt 50

Adopt Social Media Twitter Media 50

NTEN

FEBRUARY 14, 2011

We needed a plan that would model the very things we wanted to teach, including ways for centers to: Share expertise, resources, and innovative ideas in a centralized place Create a cultural shift from a top down system of service delivery to a system where everyone is a creator and a consumer simultaneously. Fast forward to Jan.

Case Study 69

Case Study Culture National Network 69

NTEN

APRIL 24, 2012

We envision taking ProvingIt to an open-source platform, and ultimately offering it across the sector to those who share our desires: to track progress, to be honest about failure, to transform conversations with donors, and to measure impact not just once, but over long periods of time. Please share in the comments below.

International 60

International Project Org Technology 60

NTEN

JUNE 21, 2011

NTEN's Amy Sample Ward shares from her experiences at the Games for Change Festival. You are in the business every day of figuring out how to have people engage, have fun, and build skills - change their behaviors through games. That's teaching. Fundamentally that's what teaching should be. So how do you do that?

Game 60

Game Education Change Classroom 60

Eric Jacobsen Blog

JULY 21, 2010

Wednesday, July 21, 2010 Share The Bad News Of course its much easier to share good news with your employees, but its perhaps even more important to share the bad news. Dont give them a false sense of the situation by sharing only good news. Glad you are sharing this message with your readers.

News 48

News Share Kansas City Mentoring 48

Michael Stein's Non-profit Technology Blog

JUNE 3, 2007

It's easy to teach someone how to issue an invoice. Information Systems rollout trainings need to include a change management component. So the real issue had not been training in the traditional sense - but simply setting up a structure for sharing the information. Here are some of the things we learned: 1.

Training 40

Training Train System Software 40

Cloud 4 Good

AUGUST 5, 2021

Change Management: Managing the change within the project lifecycle or overall organization. Technical Governance: Guidelines for development on and management of the Salesforce platform. Remember the three parts of governance: change management, organizational strategy, and technical governance.

Org 115

Org Government Support University 115

Cloud 4 Good

SEPTEMBER 28, 2021

Salesforce isn’t a business, it is an economy of trust,” shared Benioff, going so far as to rename the community of Administrators and Architects who identify as Trailblazers to Trustblazers. Customer-first. Digital HQ. Health & Safety. Sustainability. Education Cloud. Register Now ».

Education 59

Education Experiment Student Application 59

Bloomerang

JULY 17, 2021

So she’s knee deep in and planning, and we’re going to share some more information about that because it’s not too late to check it out even though it’s only a few weeks away. I mean, she’s a CFRE and she even teaches a CFRE class. And I don’t know how she has time for all this stuff.

Work 94

Work Management Video Slides 94

Museum 2.0

NOVEMBER 12, 2019

I'd managed for ages by then, and I'd certainly put in place change management. This week Rob will share some ideas about museum work. Giving staff the authority, time, and trust to experiment, fail, learn, and teach the organization is far more difficult. Collecting staff opinions is easy.

Museum 27

Museum Roles Activities Active 27

Eric Jacobsen Blog

DECEMBER 14, 2010

“These questions are designed to allow your customers to share their perspectives and opinions openly, not rate performance on a numerical scale,&# explained Brown. Coaching is the difference between giving orders and teaching people how to get things done. If you still use us, why do you continue to do so?

Kansas City 51

Kansas City Kansas Help Mentoring 51

Eric Jacobsen Blog

AUGUST 22, 2010

So, be sure you provide the forums and mechanisms for your employees to share their ideas with you. Coaching is the difference between giving orders and teaching people how to get things done. Sunday, August 22, 2010 5 Tips For Generating Ideas From Employees Your employees have lots of ideas.

Ideas 48

Ideas Generation Tips Kansas City 48

Eric Jacobsen Blog

JANUARY 15, 2011

My success came from applying important management and leadership skills that I learned from skilled mentors, a variety of supervisors, books, magazines, and from valuable feedback from employees.Because I am passionate about being a good leader I am eager to share what I have learned through the years.

Leadership 51

Leadership Communication Kansas City Mentoring 51

Eric Jacobsen Blog

AUGUST 14, 2010

Reynolds shared her expertise with me recently during an interview. She recommends that leaders share their vision at least seven to 10 times with their employees, and to make it clear to everyone what specifically each person can do each day to help achieve the collective mission.

Communication 44

Communication Story Kansas City Mentoring 44

Eric Jacobsen Blog

SEPTEMBER 19, 2010

A fellow Blogger, Debbie Laskey, shared these keen insights with me: “A brand strategy is the ultimate business strategy and often the least understood." Coaching is the difference between giving orders and teaching people how to get things done. Sunday, September 19, 2010 Do you have a brand strategy?

Strategy 48

Strategy Kansas City Mentoring Kansas 48

Eric Jacobsen Blog

DECEMBER 28, 2010

Tuesday, December 28, 2010 A Maxim For Leaders For 2011 I heard this advice quoted the other day and wanted to share it. Coaching is the difference between giving orders and teaching people how to get things done. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

Kansas City 40

Kansas City Mentoring Kansas Advice 40

Eric Jacobsen Blog

OCTOBER 7, 2010

Thursday, October 7, 2010 Thanks For Your Loyal Readership A heartfelt thanks for reading my blog and sharing your feedback, comments and ideas. Coaching is the difference between giving orders and teaching people how to get things done. Be A Good Coach Coaching is the single most important part of expanding others capabilities.

Kansas City 40

Kansas City Mentoring Kansas Leadership 40

Eric Jacobsen Blog

AUGUST 8, 2010

The Leadership Challenge -- "This book examines the practices that make leaders effective and teaches aspiring leaders how to inspire and lead others," explained Burkus. Coaching is the difference between giving orders and teaching people how to get things done.

Mentoring 48

Mentoring Kansas City Kansas Leadership 48

Eric Jacobsen Blog

APRIL 26, 2010

He recently shared his findings from his latest book, " Re-Engage: How Americas Best Places To Work Inspire Extra Effort In Extraordinary Times." Coaching is the difference between giving orders and teaching people how to get things done. Be A Good Coach Coaching is the single most important part of expanding others capabilities.

Kansas City 48

Kansas City Mentoring Kansas Leadership 48

Eric Jacobsen Blog

DECEMBER 30, 2010

Teach something new to your team 24. Share third-party compliments about your employees with your employees 44. Be willing to change your decisions 45. Share bad news, not only good news 57. Praise when compliments are earned 19. Be decisive 20. Say "thank you" and sincerely mean it 21. Send written thank you notes 22.

Leadership 40

Leadership Management Mentoring Kansas City 40

Eric Jacobsen Blog

APRIL 29, 2010

In past postings Ive shared Marriotts core values. Coaching is the difference between giving orders and teaching people how to get things done. Below are the 10 core values of Zappos.com, a company founded in 1999 with the goal of becoming the premiere destination for online shoes.

Create 40

Create Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

DECEMBER 5, 2010

Mentoring is all about sharing experiences. Coaching is the difference between giving orders and teaching people how to get things done. That is, wise mentors offer up plenty of suggestions to their mentees. They pose alternatives. But they refrain, as much as possible, from telling their mentees what to do.

Mentoring 56

Mentoring Tips Kansas City Kansas 56

Eric Jacobsen Blog

AUGUST 3, 2010

If not, teach him what he needs to do differently to avoid the mistake from reoccurring. Coaching is the difference between giving orders and teaching people how to get things done. Find out what he did or didnt do. Ask him what he thinks he can do in the future to avoid the mistake from happening again.

Learning 40

Learning Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

NOVEMBER 20, 2010

My success came from applying important management and leadership skills that I learned from skilled mentors, a variety of supervisors, books, magazines, and from valuable feedback from employees.Because I am passionate about being a good leader I am eager to share what I have learned through the years.

Giving 63

Giving Kansas City Mentoring Kansas 63

Eric Jacobsen Blog

JUNE 26, 2010

My success came from applying important management and leadership skills that I learned from skilled mentors, a variety of supervisors, books, magazines, and from valuable feedback from employees.Because I am passionate about being a good leader I am eager to share what I have learned through the years.

Tips 40

Tips Kansas City Mentoring Kansas 40