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In part one of our Support and Maintenance of Your University’s Salesforce Org blog series, we explored long-term maintenance and success strategies, starting with best practices related to staffing your Salesforce instance. ChangeManagement: Managing the change within the project lifecycle or overall organization.
Just like any technology, realizing success on the Salesforce platform takes careful maintenance, dedication to changemanagement, and intentional roadmap planning. We recommend a layered approach to staffing your Salesforce org so that end-users have support at multiple tiers. What Kind of Support Staff Do You Need?
Though many nonprofit professionals are familiar with the term “changemanagement,” few understand everything it involves. Finance departments and CFOs often focus on project management—which is the technical side of change—making sure all the boxes are checked, and everyone moves along the Gantt chart in an orderly fashion.
Small orgs work quickly, but often times that acceleration lacks direction. Leverage the SMALL ORG ADVANTAGE by looking for donated or discounted licenses. In the end, changing the way your organization uses technology needs to start with setting a direction. Here are six steps that will help give your technology direction.
By Judi Sohn, Outgoing VP of Operations, Fight Colorectal Cancer Fight Colorectal Cancer: > 6 year-old Org > 6 Full-time Staff > $1.1 Read the complete issue of NTEN's new quarterly journal for nonprofit leaders by subscribing to the journal for free! ]
More orgs will hire CTOs. Technology will finally enter the c-suite of not-for-profit orgs. Other orgs will finally learn what I've known for 5 years: bring it in-house and don't silo your tech people, make one of them a c-suite leader. The hottest org in 2020? And, at an event, it is a means of taking action immediately.
Blue” orgs get a small fraction of environment funding. We’re a nonprofit, data-driven social media PR agency with one client, the ocean, and one goal: more people talking about the ocean. It’s our mission to make the ocean more famous online. Competition is real in the marine conservation space.
[Editor's note: The following is from the December 2012 issue of NTEN:Change , NTEN's quarterly journal for nonprofit leaders. Read the complete issue on "Collaboration" when you subscribe to the journal for free! ] By Debra Askanase, Community Organzier 2.0
Leaders often blame changemanagers or teams who do not control the source or circumstances which cause the “failure.” Though many orgs flaunt their “lessons learned” they are not all written down, distributed, or accessible depending on the enterprise architecture.
" Often, she sees senior managers and people at the bottom of the org chart pushing for openness, meeting resistance at that middle manager level - the cream of the Oreo. Tags: ChangeManagement charlene li Leadership NPTech open leadership Social Media. They get licked. And what are you doing about it?
When nonprofits started using the web, it was largely disconnected from what the rest of the org was doing. The tools make the line between personal/organizational is quite squishy and that's a changemanagement issue. Tags: changemanagement network effectiveness working wikily.
If you have 12 total staff members, and you know that the average ratio of tech-to-org staff for your budget size is 1:24, then you know that having at least 0.5 Another way we measure technology staffing levels is determing the Tech Staff - to - Organizational Staff Ratio. This gives us (and you) a more comparable metric.
Despite all the challenges -- the fear of change, the lack of time, and even the lack of real ROI at this point -- each organization is firmly committed to staying the course with social media. This led me to wonder: what's in the DNA of each of these orgs that allows them to embrace change and experiment?
[Editor's note: The following first appeared in the June 2011 issue of NTEN:Change. Read the complete issue of NTEN's new quarterly journal for nonprofit leaders by subscribing to the journal for free! ]
As of February 1, all Salesforce customers are contractually obligated to enforce MFA in their orgs. If you still have not enforced MFA in your organization, you can refer to the Multi-Factor Authentication Assistant to help with the rollout planning and changemanagement.
As well as articles from NTEN experts in our "Tech Across Your Org" and "DIY Nonprofit Technology" sections. Plus: Watch NTEN's mini-documentary video on Data-Driven Nonprofits Listen to an episode of the "askDeborah" podcast series, presented by the CTK Foundation. And make sure your Executive Director and Board Members read this!).
Perhaps one of the most challenging questions a nonprofit can ask is, "What should our org's commitment to the use and leverage of technology actually be?" How does the orgs technologist bring synergy while leaving the techno-babble behind? Tags: ChangeManagement Newsletter NPTech NTEN Planning IT Staff.
While we took a look at the number of tech staff benchmark in the first post in this series, I'd like to now turn to the org staff-per-tech staff benchmark. Another benchmark we think is importmant for nonprofits to consider is the ratio of organizational staff to their tech-responsible staff.
[Editor's note: The following is an article from the March 2012 issue of NTEN:Change. Read the rest of the issue when you subscribe to the journal for free! ] By Peter Drury, a child's right a child's right either had a problem or an opportunity—the distinction hinged only on our perspective. First things first: we clean water for kids.
It was clear from the conversation that managingchange requires more than new hardware and software. In order to best serve the needs of your organization, nonprofit financial leaders must think through how they can empower intentional changemanagement in their people and processes as well as technology.
There are also articles from NTEN experts in our "Tech Across Your Org" and "DIY Nonprofit Technology" sections. Nonprofit Leaders discussing out-of-control tech projects. American Red Cross's strategy for dealing with their Twitter "oops".
The latest issue also features articles from NTEN experts in our "Tech Across Your Org" and "DIY Nonprofit Technology" sections. An episode of the "askDeborah" podcast series, presented by the CTK Foundation. And our newest column: "Confessions of a Former Nonprofit IT Director".
Nonprofit Leaders talk about their balance (or unbalance) of IT for mission versus keeping the org's lights on. "Case Study: Pinterest for Program Planning," documenting one museum's application of Pinterest to meet internal program and project planning needs. An Interview with ASPCAPro's Pune Dracker on Content Curation.
Changemanagement: Planning and executing changes to your Salesforce configuration and managing the release of new Salesforce features. With a team of experts handling all aspects of your org, you can free up time to focus on other important tasks.
As long as your org doesn't give technology a seat at the leadership table, it will continue to be viewed as just another expense. Tech people also don't frequently get to talk to experts at other organization, while executives are able to make these connections and leverage relationships on behalf of a tech executive.
Formal authority is granted through position on an org chart, or through mandate (or sometimes fiat) from the senior management of an organization. Tags: ChangeManagement Leadership Newsletter NPTech NTEN. Leadership and formal authority are not the same thing -- anyone who has experienced a bad boss can attest to that.
We've engaged Randal Moss and David Neff, authors of The Future of Nonprofits: Thrive and Innovate in the Digital Age , to lead a course on creating a culture of innovation that will help your org become a technology leader. Plus, the first 30 registrants get a free copy of their book! > > Learn more and register today.
As well as articles from NTEN experts in our "Tech Across Your Org" and "DIY Nonprofit Technology" sections. Plus: Watch NTEN's mini-documentary video on Cloud for Nonprofits Listen to an episode of the "askDeborah" podcast series, presented by the CTK Foundation. And make sure your Executive Director and Board Members read this!).
This month we have a few Nonprofit Technology DOs and DON’Ts for you to consider: DO hand off technology to “the youngest person in the org” because they know how to use Facebook. (And hat-tip to Allan Benamer and the "Confessions of a Former Non-Profit Executive Director" blog for inspiration for this series).
Back office technologies and management. ChangeManagement. Sessions on engaging volunteers, and on using SM for education/outreach rather then just fundraising or talking about your org. IT Alignment session was good but Fundraising Alignment and overall strategy alignment with mission type sessions would be good. .
In the meantime, we'd love to hear about where you think your org falls in this Tech Adoption spectrum -- let us know in the comments below! As we continue taking closer looks at the nonprofit technology staffing and investments benchmarks, we'll reference Tech Adoption levels and their correlation to the benchmarks.
It was clear from the conversation that managingchange requires more than new hardware and software. In order to best serve the needs of your organization, nonprofit financial leaders must think through how they can empower intentional changemanagement in their people and processes as well as technology.
We’ll be covering topics like changemanagement, implementation and adoption readiness, end-of-year giving, building dashboards, ethical marketing, and more. Hands-on workshops: Get access to your own temporary workshop org and follow along with step-by-step instructions, guided by our experts.
I had never heard anyone at any organization say, “that re-org sure was great!” When we started this project, I expected about 30% of the museum’s jobs to change a little bit, and about 20% to change a lot. As it turned out, everyone’s job changed. Some people changedmanagers. Some people changed jobs.
Kimberly Townsend Pierce Development Manager, Chester County Hospital Foundation Creating and sharing a master view of your fundraising activities provides important org-wide visibility for campaign roles and responsibilities to reduce unnecessary repetitive actions.
We’ll be covering topics like changemanagement, implementation and adoption readiness, end-of-year giving, building dashboards, ethical marketing, and more. Hands-on workshops: Get access to your own temporary workshop org and follow along with step-by-step instructions, guided by our experts.
I'd managed for ages by then, and I'd certainly put in place changemanagement. Then—and here's the radical part—give staff the opportunity to take part in higher-rated projects across the museum, seeing work as roles and responsibilities, and not just titles and boxes on an org chart.
Janet Cobb Consulting: Top Nonprofit Consulting Firm for Strategic Planning for Small Orgs. This firm’s changemanagement services are: Customized for each individual nonprofit and its unique needs. Experts like LCK Consulting fill this vital niche for nonprofits that want to supercharge their strategies. EXPLORE LCK CONSULTING.
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