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We Are Media: Webinar Series from NTEN

Amy Sample Ward

Opening Plenary: 45 minutes. Explore the organizational change management issues that social media raises and how to talk about them. The back channel will be moderated by even more experts, who will add additional insights and answer participants questions. Q&A & Backchannel: 15 minutes. Break: 10 minutes.

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Guest Post by Holly Hight: When Controlling the Message Stifles Community (and Staff Morale)

Beth's Blog: How Nonprofits Can Use Social Media

where he discussed the crossroads of movements and campaigns and the need for an open culture. Social media teaches us that the best way to get the message out is to foster conversation. How are you changing the culture of your organization to embrace social media? Tags: change management.

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How To Be An Open Leader

Eric Jacobsen Blog

Wednesday, June 2, 2010 How To Be An Open Leader Charlene Li, the author of the best-seller book, Groundswell , was kind enough to send me an advance copy of her newest book, Open Leadership , which she released for sale on May 24. Coaching is the difference between giving orders and teaching people how to get things done.

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5 Open-Ended Questions To Ask Your Customers

Eric Jacobsen Blog

Friday, November 12, 2010 5 Open-Ended Questions To Ask Your Customers I really like author Paul R. Timms advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. These open-ended questions will let your customers really express their ideas, opinions and needs. Don't Praise.

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NTEN Member Case Study: Rebranding the Accidental Techie

NTEN

Asking for and then announcing the new job title gave me the opening to have that discussion with all involved. Openness, flexibility, and understanding that resisting evolution is a sure path to obsolescence, are not too common. we'd love to hear your story and your advice to others.

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Helping Children Heal With Salesforce

Cloud 4 Good

Riley Children’s Foundation serves as the fundraising arm of Riley Hospital for Children at IU Health and the founding organization that opened Riley Hospital in 1924. Change management remained an integral facet of the Foundation’s implementation plan throughout the migration to Salesforce from Luminate CRM and Luminate Online.

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How To Be A Change Leader

Eric Jacobsen Blog

The Art of Change Leadership demystifies the psychology behind our reactions to change and offers a powerful collection of tools to inspire individual and collective transformation quickly and more effectively, explains author of the book, Cheryl Cran. Cran also explains the differences between a Change Manager and a Change Leader.

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