Eric Jacobsen Blog

JULY 12, 2010

Monday, July 12, 2010 The next time you stay at a Marriott hotel look in the nightstand drawer for Marriotts booklet that highlights its milestones and tells the Marriott story. ► August (20) ▼ July (5) Share The Bad News Run Better Meetings The next time you stay at a Marriott hotel look in.

Kansas City 44

Kansas City Time Mentoring Kansas 44

Eric Jacobsen Blog

DECEMBER 7, 2010

Tuesday, December 7, 2010 How To Talk About Poor Performance With An Employee As a leader, the time will come when you will have to speak with an employee about his or her poor performance. Perhaps that time is now as you conduct year-end performance reviews. Give him time to make his improvement. You made your point.

Kansas City 51

Kansas City Mentoring Kansas Leadership 51

Eric Jacobsen Blog

JULY 5, 2010

Monday, July 5, 2010 Ten More Ways To Be An Effective Leader Here are 10 behaviors, techniques and tips you can use to be an effective leader: Respond to questions quickly and fully. Give feedback in a timely manner and make it individualized and specific. Be willing to change your decisions. Make conversation with your team.

Effective 40

Effective Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

DECEMBER 1, 2010

Wednesday, December 1, 2010 How To Avoid 8 Common Performance Evaluation Pitfalls As the year comes to a close its likely time for many business leaders to tackle the annual performance appraisal process. Rating someone based on a short time period instead of the entire evaluation period 8. Make conversation with your team.

Evaluation 54

Evaluation Kansas City Mentoring Kansas 54

Eric Jacobsen Blog

AUGUST 6, 2010

Friday, August 6, 2010 Lets Build A List Lets build a list of the most important attributes of a good leader, and lets only use one word (or a hyphenated word) at a time to describe each attribute. Ill ask a similar question in some of the leadership groups on LinkedIn and then will publish all our words in one list to share with everyone.

Build 40

Build Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

DECEMBER 24, 2010

Proper mentoring takes a commitment from both parties and it takes time to develop and to reap the rewards of the relationship. When seeking out a mentor, think about these questions: 1. Does this person have the time needed to properly mentor me? And, do I also have the time to devote to a mentoring relationship?

Mentoring 63

Mentoring Kansas City Kansas Leadership 63

Eric Jacobsen Blog

DECEMBER 14, 2010

Brown recently wrote in Smart Companies Thinking Bigger magazine, that you should “ask a group of current, former and potential customers the following questions:" If you’re a current or former customer, why did you start using us? What have we done in the past to make your biggest challenges more difficult?

Kansas City 51

Kansas City Kansas Help Mentoring 51

Eric Jacobsen Blog

JANUARY 15, 2011

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Leadership 51

Leadership Communication Kansas City Mentoring 51

Eric Jacobsen Blog

SEPTEMBER 28, 2010

Tuesday, September 28, 2010 Be A Manager Who Makes Decisions A manager who cant make a decision or who cant make a timely decision will frustrate his/her employees. Equally bad, a lack of decision will impede the progress of the managers team. 5 Questions To Ask At Your Next Employee Performan.

Management 44

Management Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

SEPTEMBER 7, 2010

To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Fortunately, Richard Finnegan, shares in his new book, Rethinking Retention in Good Times and Bad , four key questions you should include in your exit interviews: Why did you decide to leave us?

Kansas City 40

Kansas City Mentoring Kansas Leadership 40

Eric Jacobsen Blog

AUGUST 11, 2010

However, if you dont have time to read books about how to be an effective and good leader, you can select a few words from the list below and then practice what those words mean, as you lead your team every day. I am amidst reading leadership books, but if I didn't have the time, this list would indeed be perfect! Great post Eric.

Leadership 51

Leadership Mentoring Kansas City Kansas 51

Eric Jacobsen Blog

JULY 10, 2010

They provide the following great, simple and straight-forward advice about giving feedback: Make it timely -- give your feedback as soon as possible to the performance. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

Giving 44

Giving Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

OCTOBER 2, 2010

Druckers book called " The Five Most Important Questions You Will Ever Ask About Your Organization " will be well worth it. This book may fundamentally change the way you work and lead your organization. Dont limit your time for only your direct reports. How To Improve Customer Service With The Telephone.

Kansas City 44

Kansas City Mentoring Kansas Nonprofit 44

Eric Jacobsen Blog

SEPTEMBER 23, 2010

Thursday, September 23, 2010 How Sports (Or Band) Can Make You A Better Leader LinkedIn members continue to offer their insights on my recent discussion question about whether playing high school and/or college sports can help to make you a better business leader. 5 Questions To Ask At Your Next Employee Performan.

Kansas City 44

Kansas City Mentoring Kansas Leadership 44

Eric Jacobsen Blog

APRIL 26, 2010

He recently shared his findings from his latest book, " Re-Engage: How Americas Best Places To Work Inspire Extra Effort In Extraordinary Times." How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

Kansas City 48

Kansas City Mentoring Kansas Leadership 48

Eric Jacobsen Blog

SEPTEMBER 29, 2010

Wednesday, September 29, 2010 Definitions Of Key Business Terms We talk about, read about and hear about "customers," "mission," and "customer value" all the time and perhaps sometimes we struggle with fully understanding the best definition of those terms. 5 Questions To Ask At Your Next Employee Performan. I like Peter F.

Business 44

Business Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

AUGUST 30, 2010

Monday, August 30, 2010 Top Five Factors That Drive Employee Loyalty A 2010 survey by the Society for Human Resource Management shows that job security is what matters most to employees. Okay, thats really not too surprising during these times of high unemployment. Dont limit your time for only your direct reports.

Mentoring 51

Mentoring Kansas City Kansas Leadership 51

Eric Jacobsen Blog

JUNE 8, 2010

But, perhaps the more important question is, "How will I remembered as a leader?" The answer to that question is likely going to be based on the valuable lessons you shared with those you led. Dont limit your time for only your direct reports. Tuesday, June 8, 2010 How Will You Be Remembered As A Leader?

Kansas City 44

Kansas City Kansas Mentoring Leadership 44

Eric Jacobsen Blog

JULY 17, 2010

Give each topic a time limit. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place? ► August (20) ▼ July (5) Share The Bad News Run Better Meetings The next time you stay at a Marriott hotel look in.

Kansas City 44

Kansas City Mentoring Kansas Leadership 44

Eric Jacobsen Blog

AUGUST 21, 2010

Saturday, August 21, 2010 Lots Of Lessons From Post-it Notes There are lots of lessons tied to those canary yellow squares, called Post-it Notes -- how ideas and innovations can come from anyone on your team at any time. Dont limit your time for only your direct reports. How they can be used by leaders to boost morale.

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Lesson Kansas City Mentoring Kansas 44

NTEN

FEBRUARY 7, 2011

I also provided weekly tech hours in the office, giving the staff a chance to get individual help or training on tech issues/questions. I prepared for the transition to the non-profit edition of Google Apps by reading up on how to proceed when it was time to migrate, and I'm really glad I did!

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Case Study Google Studies Tutorial 84

Eric Jacobsen Blog

SEPTEMBER 11, 2010

Drucker provides the following good advice in one of my favorite books of his, The Five Most Important Questions You Will Ever Ask About Your Organization :" Every mission statement has to reflect three things : Opportunities Competence Commitment In other words, he explains: What is our purpose? Author Peter F.

Kansas City 40

Kansas City Mentoring Kansas Leadership 40

Eric Jacobsen Blog

NOVEMBER 20, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Giving 63

Giving Kansas City Mentoring Kansas 63

Eric Jacobsen Blog

NOVEMBER 27, 2010

To provide a benchmark – or a snapshot of your employees and their attitudes at a certain point of time that you can then compare to future surveys to spot trends. Dont limit your time for only your direct reports. How To Improve Customer Service With The Telephone. Good Sample Business Principles Do you have a brand strategy?

Survey 58

Survey Kansas City Mentoring Kansas 58

Eric Jacobsen Blog

AUGUST 12, 2010

Grossman recommends that when you have something you want to get your employees input on, post a question on a flip chart in your department or office. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

Chart 40

Chart Ideas Kansas City Mentoring 40

Eric Jacobsen Blog

OCTOBER 17, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ▼ October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Mentoring 48

Mentoring Kansas City Kansas Leadership 48

Eric Jacobsen Blog

JUNE 26, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Tips 40

Tips Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

MARCH 28, 2010

If you are not already volunteering, what a great time to start. And, a growing number of businesses are rewarding employees who volunteer by giving them extra vacation time and other incentives. Dont limit your time for only your direct reports. Thats the week when nonprofit organizations throughout the U.S.

Volunteer 40

Volunteer Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

NOVEMBER 28, 2010

Leaders, on the other hand, create commitment and are absolutely essential in times of chaos, crisis or change. In those times, leaders take charge. • Make Decisions – Make sound and timely decisions. Dont limit your time for only your direct reports. How To Improve Customer Service With The Telephone.

Effective 44

Effective Tips Kansas City Mentoring 44

Eric Jacobsen Blog

DECEMBER 5, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Mentoring 56

Mentoring Tips Kansas City Kansas 56

Eric Jacobsen Blog

NOVEMBER 9, 2010

Answer your customers’ questions or address their pain points. End each post with a question that encourages dialogue with your readers. End each post with a question that encourages dialogue with your readers. Shoot for at least three times each week. Keep it relevant to the reader. Post regularly.

Companies 44

Companies Effective Kansas City Mentoring 44

Eric Jacobsen Blog

JANUARY 20, 2011

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Place 48

Place Work Kansas City Mentoring 48

Eric Jacobsen Blog

MARCH 20, 2010

The book, five years in the making, and published in 2001, addresses the all-important question of: Can a good company become a great company, and if so, how? It means having the humility to grasp the fact that you do not yet understand enough to have the answers and then to ask the questions that will lead to the best possible insights."

Kansas City 40

Kansas City Mentoring Kansas Leadership 40

Eric Jacobsen Blog

SEPTEMBER 18, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Skills 54

Skills International Communication Kansas City 54

Eric Jacobsen Blog

SEPTEMBER 19, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Strategy 48

Strategy Kansas City Mentoring Kansas 48

Eric Jacobsen Blog

NOVEMBER 19, 2010

Here are 10 questions Polaris recommends you ask employees as part of a wide-ranging employee satisfaction and engagement survey : For each of the following statements, indicate if you: • Strongly disagree • Disagree • Somewhat disagree • Agree • Strongly agree 1. Make conversation with your team.

Survey 54

Survey Kansas City Mentoring Attitude 54

Eric Jacobsen Blog

OCTOBER 31, 2010

The values remain constant and dont change from time to time, situation to situation or person to person. Dont limit your time for only your direct reports. Business leaders can learn a lot from the chains core values: 1. Its values are what are truly important to Whole Foods. The values clearly set the companys culture.

Companies 44

Companies Kansas City Mentoring Kansas 44