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Changemaker Spotlight: Shemitria Smith, Clark Atlanta University

sgEngage

They found my resume and asked me to come interview. When I stepped on campus, a calmness washed over me like I was being placed in an environment in which I needed to be on and vital to my journey. Transformation requires change management, however. In everything, I believe it takes a village.

Atlanta 97
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Is Your Crisis Management Program In Place?

Eric Jacobsen Blog

Thursday, September 9, 2010 Is Your Crisis Management Program In Place? One way will be to ensure our crisis management plans are in place. Toyotas and BPs woes this year have certainly put crisis management plans on the radar screen. And, how often? How To Improve Customer Service With The Telephone.

Place 49
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"Great Places To Work" Employee Perks

Eric Jacobsen Blog

Thursday, January 20, 2011 "Great Places To Work" Employee Perks StLouis magazine is featuring in its January issue 60 companies that they deemed "great places to work". "Great Places To Work" Employee Perks New Book Shows You How To Set A Goal And Then Reac. How To Improve Customer Service With The Telephone.

Place 49
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Do Exit Interviews

Eric Jacobsen Blog

Sunday, March 21, 2010 Do Exit Interviews Knowing why an employee leaves your company can help you to reduce your employee turnover rate. So, do an exit interview whenever possible with each departing employee. The book is a quick and handy resource for any leader, manager or Human Resource professional.

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Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobsen Blog

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? How To Improve Customer Service With The Telephone.

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4 Reasons Why Your Nonprofit Needs A Holistic Operations Consultant

Bloomerang

Instead of placing a Band-Aid on a bleeding wound, a different approach to healing is taken to addressing pain points in a nonprofit. Changing systems from QuickBooks to Intacct is not going to solve a “bad reporting” issue. However, changing culture will. Changing from one system to another is a process change.

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How To Create A "Best Places To Work" Company

Eric Jacobsen Blog

Sunday, September 26, 2010 How To Create A "Best Places To Work" Company Overland Park, Kansas-based author Leigh Branham, along with Mark Hirschfeld, recently completed a survey of 10,000 employees in 43 states to better understand what separates a "best places to work" company from other companies.

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