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Noodling Around Change Management and Social Media Adoption

Beth's Blog: How Nonprofits Can Use Social Media

I interviewed Joitske about her work way back in 2006. I asked for some recommendations on Twitter for the best practical sources for change management. Joitske recommend Learning To Change. She also pointed me to an older post on her blog about one of theories of change in the book based on thinking styles.

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Navigating the Conundrum of Auxiliaries

VQ Strategies

This is precisely why some hospitals retain an auxiliary to run the gift shop, while also maintaining an entirely separate volunteer corps, managed by staff, to fill patient care roles. In recent years, we have conducted surveys and interviews at institutions with longstanding volunteer councils. A Path to Change.

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Highlights from the Salesforce.org Nonprofit Summit

Saleforce Nonprofit

Finally, acclaimed journalist and producer Soledad O’Brien interviewed José Andrés, founder of World Central Kitchen, who spoke about the power of a good meal to reignite, maintain, and grow a community. . The two discussed innovative solutions to the challenges facing nonprofits. Customer Spotlights.

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Do Exit Interviews

Eric Jacobsen Blog

Sunday, March 21, 2010 Do Exit Interviews Knowing why an employee leaves your company can help you to reduce your employee turnover rate. So, do an exit interview whenever possible with each departing employee. The book is a quick and handy resource for any leader, manager or Human Resource professional.

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Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobsen Blog

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? How To Improve Customer Service With The Telephone.

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Switching Nonprofit CRMS Doesn’t Have to be Scary

Neon CRM

Those concerns are not providing an organization with a good sustainable growth model. Change Management is Always Hard Alex: Okay, here’s my final question: We all know that change management is hard. Do you have any change management advice for people who are implementing a new CRM at their nonprofit?

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How To Uncover The Real Reasons Your Employees Leave

Eric Jacobsen Blog

To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Fortunately, Richard Finnegan, shares in his new book, Rethinking Retention in Good Times and Bad , four key questions you should include in your exit interviews: Why did you decide to leave us?