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Share The Bad News

Eric Jacobsen Blog

Wednesday, July 21, 2010 Share The Bad News Of course its much easier to share good news with your employees, but its perhaps even more important to share the bad news. Dont give them a false sense of the situation by sharing only good news. Glad you are sharing this message with your readers.

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Do Exit Interviews

Eric Jacobsen Blog

Sunday, March 21, 2010 Do Exit Interviews Knowing why an employee leaves your company can help you to reduce your employee turnover rate. So, do an exit interview whenever possible with each departing employee. The book is a quick and handy resource for any leader, manager or Human Resource professional.

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Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobsen Blog

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? How To Improve Customer Service With The Telephone.

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Communicate Often And Tell A Story

Eric Jacobsen Blog

Reynolds shared her expertise with me recently during an interview. She recommends that leaders share their vision at least seven to 10 times with their employees, and to make it clear to everyone what specifically each person can do each day to help achieve the collective mission.

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How To Uncover The Real Reasons Your Employees Leave

Eric Jacobsen Blog

To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Fortunately, Richard Finnegan, shares in his new book, Rethinking Retention in Good Times and Bad , four key questions you should include in your exit interviews: Why did you decide to leave us?

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Reach Communications & Leadership Expert David Grossman Via His.

Eric Jacobsen Blog

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Ask Your Customers To Help You Write Your Strategic Plan

Eric Jacobsen Blog

“These questions are designed to allow your customers to share their perspectives and opinions openly, not rate performance on a numerical scale,&# explained Brown. If you still use us, why do you continue to do so? If you don’t use us currently, what are some of the reasons why you don’t?