Eric Jacobsen Blog

OCTOBER 23, 2010

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? How To Improve Customer Service With The Telephone.

Interview 46

Interview Question Kansas City Mentoring 46

Forum One

MAY 31, 2023

Establish metrics that measure reactions, engagements, and your own internal successes and challenges in executing the plan—remember that staffing, budget, and organizational change management are components of your plan as well.

Digital 79

Digital Strategy Chapter Map 79

NTEN

DECEMBER 16, 2014

There are two ways to read it: Online through Issuu (read it on your desktop, mobile device, or Issuu app) Download the PDF (6.1MB) Articles and interviews in this issue reflect on 2014, and offer up some important perspectives to take into the New Year. change journal Change Management cultivating leadership journal Leadership nten change'

Issue 77

Issue NTEN Leadership Change 77

Forum One

JUNE 21, 2023

Interviews were critical to uncover key questions like: Why does this tool exist in your current ecosystem? How to get started In the webinar we address several common questions on timelines, building stakeholder buy-in, and navigating the sensitivities around a change in tool selection and removal. Who uses it? What’s the cost?

Digital 71

Digital Case Study Map Review 71

Forum One

AUGUST 10, 2021

Some common focus areas for investments in government digital transformation might include using and optimizing data and analytics collection, updating IT infrastructures, migrating data and files to a cloud storage, and facilitating change management. Organize for success.

Government 88

Government Digital Fund System 88

Eric Jacobsen Blog

SEPTEMBER 6, 2022

Organized around the four phases of change, Feifer shares personal insights and learnings from his interviews with success entrepreneurs and changemakers who have experienced tectonic shifts in work, culture, and life.

Change 98

Change Phase Action Demonstration 98

Forum One

MAY 6, 2021

Determine three to five primary audiences and create a feedback mechanism such as interviews, focus groups, or surveys to understand why they use the service, areas they find difficult or frustrating, and what you could do to help them better meet their goals.

Government 50

Government Digital Service System 50

VQ Strategies

OCTOBER 7, 2022

This is precisely why some hospitals retain an auxiliary to run the gift shop, while also maintaining an entirely separate volunteer corps, managed by staff, to fill patient care roles. In recent years, we have conducted surveys and interviews at institutions with longstanding volunteer councils. Lessons from the Field.

Structure 98

Structure Volunteer Leadership Model 98

Beth's Blog: How Nonprofits Can Use Social Media

JULY 6, 2010

I remember when she started blogging and she was one of my first “ blogger interviews.&# Joitske is an expert in change management and technology adoption and is a trainer who was taught web 2.0 We had a lot of sandbox time to explore tagging and other emerging web 2.0 technologies. techniques all over the world.

Network 91

Network Nonprofit Technique Blogger 91

sgEngage

FEBRUARY 8, 2024

You can ask your grantees for feedback through surveys, interviews, focus groups, or informal conversations. Collect and review any qualitative feedback you’ve received from applicants in the past. Consider anonymizing the comments before you share them to minimize any unintended bias.

Application 96

Application Leadership Grant Philanthropy 96

Saleforce Nonprofit

JUNE 3, 2022

Finally, acclaimed journalist and producer Soledad O’Brien interviewed José Andrés, founder of World Central Kitchen, who spoke about the power of a good meal to reignite, maintain, and grow a community. . The two discussed innovative solutions to the challenges facing nonprofits. Customer Spotlights.

New York City 72

New York City San Francisco Nonprofit Oracle 72

Forum One

JULY 27, 2021

Use surveys or conduct interviews with your donors, or ideal prospects, on a continuous basis to gain insight on what your donors want and where your organization can improve. Developing a change management plan ensures you’re never reliant on one person to do certain jobs. . Discover what you do best, and then do it better. .

Digital 47

Digital Tips Fundraising Evaluation 47

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 26, 2009

After we finished, I interviewed Nina about what was and what was not scary. Tags: change management. So, what better metaphor for this is to deconstruct the scare house by riding it with an expert in participatory exhibit design? So, why not take that same approach to deconstructing social media concerns?

Social Media 82

Social Media Adopt Media Participatory 82

Neon CRM

JULY 12, 2023

Change Management is Always Hard Alex: Okay, here’s my final question: We all know that change management is hard. Do you have any change management advice for people who are implementing a new CRM at their nonprofit?

Nonprofit 52

Nonprofit System Consultant Volunteer 52

NTEN

APRIL 13, 2011

I have interviewed hundreds of people in my career. Ask the Right Questions There are lots of books and websites about how to answer the typical interview questions. Any decent interview candidate is ready for the basic questions. That's why you need to do your own preparation before interviewing people.

People 74

People Interview NTEN Job 74

Beth's Blog: How Nonprofits Can Use Social Media

MAY 7, 2009

Elusa has a great summary of the Dion's interview here Who in your organization, community, or network serves as the intepretive dancer? Tags: change management network effectiveness. The remix epitomizes the era of social relationships (see Jeremiah Owyang's Five Eras of Social Web ). What style of dancing?

Adopt 57

Adopt Social Media Remix Media 57

NTEN

MARCH 19, 2012

In 2011, NTEN, with support from the Knight Foundation , convened the CTOs for Good forum and conducted follow-up interviews with the participants in order to document and share the group’s experiences and challenges. The group addressed a number of issues over the course of the year, many of which are reflected in this white paper. >

PDF 61

PDF Open Source Phase Interview 61

Connection Cafe

APRIL 3, 2014

Cross-training an existing employee to fill a new or additional role almost always represents less up-front expense to your organization than advertising the position, interviewing candidates, conducting background checks, and so on through the new-hire process.

Interview 36

Interview Train Training Exercise 36

NTEN

AUGUST 10, 2012

Our interviews with diverse nonprofits revealed a number of great examples from local and international organizations of all sizes and from across a wide range of technology expertise.

Case Study 93

Case Study Studies Research Denver 93

NTEN

MARCH 1, 2012

An Interview with representatives from the UN Global Pulse Initiative. I n it you'll find: " Five Communications Myths that Executive Directors Believe ," from Kivi Leroux Miller, based on the 2012 Communications Trends Report. Three Case-Studies that document how three different nonprofits developed their social media policies.

Case Study 78

Case Study Issue Studies Journal 78

NTEN

JUNE 7, 2012

An Interview with ASPCAPro's Pune Dracker on Content Curation. "Mapping Your Communications Mix," from Idealware's Laura Quinn, with tips and examples for mapping the right mix of content for your channels--and organizational goals. Nonprofit Leaders talk about their balance (or unbalance) of IT for mission versus keeping the org's lights on.

Issue 78

Issue Content Case Study Org 78

NTEN

MARCH 12, 2013

An Interview with Guidestar President and CEO, Jacob Harold, on transparency in the nonprofit sector. In the current issue you'll find: " Risks and Rewards for Nonprofit Leaders ," by Akaya Windwood, Rockwood Leadership Institute. Case-Study from Metropolitan Chicago YMCA on using data to drive efficiency and measure impact.

Issue 59

Issue Chicago Case Study NTEN 59

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 12, 2009

For more traditional institutions that have worked in a particular way, embracing this tool might require addressing some cultural/change management issues first. My Plancast for SXSW Session: Crowdsourcing Social Change. This is a synthesis of real time tracking with real time coordination. .

Network 95

Network Data Organization Map 95

Eric Jacobsen Blog

SEPTEMBER 7, 2010

To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Fortunately, Richard Finnegan, shares in his new book, Rethinking Retention in Good Times and Bad , four key questions you should include in your exit interviews: Why did you decide to leave us?

Kansas City 40

Kansas City Mentoring Kansas Interview 40

NonProfit Hub

MARCH 11, 2016

Denise McMahan is a guest contributor for Nonprofit Hub, and is the founder and publisher of CausePlanet.org where nonprofit leaders devour Page to Practice™ book summaries, author interviews and sticky applications from the must-read books they recommend. _.

Map 28

Map Profit Impact Literacy 28

Eric Jacobsen Blog

JANUARY 15, 2011

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Leadership 49

Leadership Communication Kansas City Mentoring 49

NTEN

DECEMBER 19, 2011

Interviews and focus groups - The desired outcome of this type of method is to solicit data without any influence or bias. In fact, a more sophisticated survey package could be considerably more difficult to use.

Measure 81

Measure Issue Impact Survey 81

NTEN

APRIL 10, 2012

Through their responses, and detailed follow-up interviews with 13 nonprofits, we discovered some remarkable and unexpected stories of innovation. We asked about the technologies they were using and the various ways they applied technology to improve their service delivery.

Service 77

Service Technology Teen Map 77

Eric Jacobsen Blog

APRIL 12, 2010

Monday, April 12, 2010 Build These Leadership Skills I had the pleasure of interviewing Overland Park, KS-based author Leigh Branham recently. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Skills 40

Skills Leadership Build Kansas City 40

NTEN

JUNE 8, 2011

You can also solicit stories: interview the people you've helped or might help; their perspectives may give your organization new ideas and direction. Reinforce positive interaction Reward interaction and highlight your most active members. Thank them; give them access to greater privileges in the community. No organization is perfect.

Community 62

Community Voice Tips Giving 62

Connection Cafe

AUGUST 23, 2013

Interviewing team members, documenting requirements, prioritizing what is “mission critical” versus “nice to have,” getting agreement across stakeholders…it can feel like a never-ending cycle. Next time, I’ll continue with a discussion of resources, scope creep, change management, and user adoption. (If

Project 37

Project Articulate Nonprofit Adopt 37

Eric Jacobsen Blog

DECEMBER 14, 2010

Posted by Eric Jacobson at 8:10 PM Labels: Books For Managers , Change Management , Customer Feedback , Customer Service , General Management Skills , Strategic Planning 1 comments: Maths private tutor said. How To Improve Customer Service With The Telephone.

Kansas City 49

Kansas City Kansas Help Mentoring 49

Eric Jacobsen Blog

NOVEMBER 20, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Giving 61

Giving Kansas City Mentoring Kansas 61

Eric Jacobsen Blog

AUGUST 14, 2010

Reynolds shared her expertise with me recently during an interview. Saturday, August 14, 2010 Communicate Often And Tell A Story "Most leaders visions fail, not due to a leaders inadequacies, but due to the leaders lack of communication," said Margaret Reynolds of Reynolds Consulting, LLC in Lees Summit, MO.

Communication 43

Communication Story Mentoring Kansas City 43

Eric Jacobsen Blog

DECEMBER 5, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Mentoring 54

Mentoring Tips Kansas City Kansas 54

Eric Jacobsen Blog

DECEMBER 24, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Mentoring 61

Mentoring Kansas City Kansas Leadership 61

Eric Jacobsen Blog

NOVEMBER 29, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Arts 40

Arts Change Mentoring Kansas City 40