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Developing staff technology skills in your nonprofit

NTEN

Success in highly technical roles relies just as much on customer service and change management as on technical abilities. You could also review each job description and add essential and helpful skills. It’s boring, and it doesn’t really improve people’s skills. Everyone is already so busy.

Skills 88
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An Action Plan For Embracing Change And Adapting Fast

Eric Jacobsen Blog

Change is coming. Therefore, Feifer teaches that: When in the Panic phase of change , pause when other panic. Next, in Adaptation , change first or, better yet, before you have to. Within the New Normal phase , lead the charge to change. Question : Change is one of the most difficult things for people.

Change 98
professionals

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Reflections from Networked Nonprofit Workshop for 300 People

Beth's Blog: How Nonprofits Can Use Social Media

The second part of the morning was designed around the Principles of Social Media Strategy and used a new version of the Social Media Game intended for a large group of people. With shorter sessions with half as many people and a decent room layout, you can run the mic yourself.

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Rapid Realignment Teaches Leaders How To Adapt And Stay Focused

Eric Jacobsen Blog

Spend some quality time with the new book, Rapid Realignment , and you'll learn how to ensure that your strategy, customers, processes and people work seamlessly together in the service of customers and that those four elements continually realign in the face of constant change. The authors, Dr. George H.

Teach 48
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Nonprofit Cloud Dreamforce Keynote: Deliver Unique Experiences to Drive Impact

Saleforce Nonprofit

A recent McKinsey report shared that only 30% of technology initiatives produce value to the business, which means investing in change management as an organization is key. Slack and Nonprofit Cloud Case Management helps case managers improve service quality and collaboration for each client regardless of caseload size.

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Strategies for Powering Learning Through CRM Go-Live and Beyond

Connection Cafe

For all of us who don’t live in a world where this type of change is enthusiastically accepted , we know that it can be challenging , especially when it comes to thinking about training and getting folks to actually USE the system. Learn and understand the different work that people do. Get to know the neighbors (Community).

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We Are Media: Webinar Series from NTEN

Amy Sample Ward

NTEN’s gathered some of the top nonprofit social media experts to help your organization devise a solid strategy as well as learn the secrets of using a variety of social media tools. Explore the organizational change management issues that social media raises and how to talk about them.

NTEN 105