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Noodling Around Change Management and Social Media Adoption

Beth's Blog: How Nonprofits Can Use Social Media

I asked for some recommendations on Twitter for the best practical sources for change management. Joitske recommend Learning To Change. She also pointed me to an older post on her blog about one of theories of change in the book based on thinking styles. People change if things are appealing and inspiring to them.

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Guest Post by Kira Marchenese: What Happened When We Introduced 350 Staff to Social Media

Beth's Blog: How Nonprofits Can Use Social Media

The big challenge with training is the challenge of transfer - after people go through a training - do they actually put the knowledge and skills into practice? We have a mix of staff who dived into social media long ago (see our business innovation blog and green business twitter feed ), and others who have maybe sort of heard of Twitter.

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5 Reasons To Do An Employee Survey

Eric Jacobsen Blog

To prioritize the organization’s actions based on objective results – rather than relying on subjective information or your best guesses. To communicate the importance of key topics to employees – by communicating with employees the survey results that shows your organization is listening to employees.

Survey 58
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The Five Points Of Professionalism

Eric Jacobsen Blog

Your organizations work ethic should be solution- and positive-results-oriented. GEN X Employees -- Like having their professionalism and growing knowledge valued. How To Improve Customer Service With The Telephone. BABY BOOMER Employees -- Like having decades of work experience and input still valued.

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Discover Your Leader Grade

Eric Jacobsen Blog

The survey typically takes respondents seven to 10 minutes to fill out and the results you get will identify your strengths and weaknesses, and will allow you to compare your evaluators responses to your own self-assessment. Also free is a summary analysis of your results. A full reporting on your results costs $79.

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Must-Read Book For Nonprofit Leaders

Eric Jacobsen Blog

Perhaps one of most challenging questions Drucker asks the reader is: " Do we produce results that are sufficiently outstanding for us to justify putting our resources in this area ? Nor does tradition, if your results are not sufficiently outstanding. GEN X Employees -- Like having their professionalism and growing knowledge valued.

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Definitions Of Key Business Terms

Eric Jacobsen Blog

Druckers definitions: Customers -- Those who must be satisfied in order for the organization to achieve results. The primary customer is the person whose life is changed through the organizations work. GEN X Employees -- Like having their professionalism and growing knowledge valued. I like Peter F.