Eric Jacobsen Blog

OCTOBER 23, 2010

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? How To Improve Customer Service With The Telephone.

Interview 48

Interview Question Kansas City Mentoring 48

Eric Jacobsen Blog

NOVEMBER 8, 2010

Monday, November 8, 2010 Leadership Tips From Good Boss, Bad Boss Robert Sutton, author of Good Boss, Bad Boss , provides these leadership tips: Create an environment that encourages people to challenge each others ideas, but set a few ground rules. Dont allow personal attacks or criticism. How To Improve Customer Service With The Telephone.

Leadership 40

Leadership Tips Kansas City Mentoring 40

Eric Jacobsen Blog

NOVEMBER 27, 2010

To discover what employees are thinking and doing – in a nonthreatening survey environment. Armstrong in their book, Perfect Phrases for Writing Employee Surveys : 1. You will learn what motivates employees and what is important to them. How To Improve Customer Service With The Telephone.

Survey 58

Survey Kansas City Mentoring Kansas 58

Eric Jacobsen Blog

JANUARY 17, 2011

• How to create an environment that will help you win. • Filling your environment with reminders and triggers that will keep your unconscious mind working toward your goal, even when your conscious mind is distracted by other things. • How to avoid the kind of positive thinking that makes people fail.

Goal 44

Goal Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

NOVEMBER 29, 2010

"The bottom line is that, despite how technological and automated organizations have become, at their core they remain a collection of human energies that are merely being applied in an organized environment," explains Shaner. The book came out earlier this month. Its joined my Top 10 leadership books list!

Arts 40

Arts Change Mentoring Kansas City 40