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Reflections from Networked Nonprofit Workshop for 300 People

Beth's Blog: How Nonprofits Can Use Social Media

This week I lead a full-day workshop for 300 nonprofits and foundations on social media strategy and tactics. The day was designed as a one-day interactive strategy session in the morning and intensive mini-workshops on tools and tactics in the afternoon lead by a cadre of local social media specialists and experts.

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Guest Post by Holly Hight: When Controlling the Message Stifles Community (and Staff Morale)

Beth's Blog: How Nonprofits Can Use Social Media

Over the past five years, we’ve stumbled our way into social media. We’ve listened to our supporters online and attempted authentic engagement with various social media platforms. First, we need to move beyond the false dichotomy of message control vs. conversation. Tags: change management.

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[VIDEO] How To Lead And Manage In Our New Nonprofit Work Reality

Bloomerang

I mean, she’s a CFRE and she even teaches a CFRE class. Please make sure you stay connected with me at Kishshana Palmer across all social media. Let’s keep the conversation going. And to be able to have those conversations separate and apart from making the decision, you want folks to be heard.

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Reach Communications & Leadership Expert David Grossman Via His.

Eric Jacobsen Blog

Make conversation with your team. Coaching is the difference between giving orders and teaching people how to get things done. Via the App, David promises to bring his communications industry expert advice and wisdom right to your fingertips. Source: Entrepreneur, March 2009 Be A Visible Leader Walk around.

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How To Improve Customer Service With The Telephone

Eric Jacobsen Blog

Tuesday, November 16, 2010 How To Improve Customer Service With The Telephone Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder.

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What's The First Leadership Book You Would Give To A New Manager?

Eric Jacobsen Blog

. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Wednesday, June 23, 2010 Whats The First Leadership Book You Would Give To A New Manager? Earlier this year, various discussion groups on the social media site LinkedIn helped me build a list of favorite leadership books.

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20 New Words Every Leader Should Know

Eric Jacobsen Blog

Or, perhaps youve heard a vendor use them, particularly if your company is expanding its social media play. Make conversation with your team. Coaching is the difference between giving orders and teaching people how to get things done. Source: Entrepreneur, March 2009 Be A Visible Leader Walk around.