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Tech Across Your Org: Social Media Collaboration Across the NYC Elder Abuse Center

NTEN

This spring, the New York City Elder Abuse Center (the Center) began its journey from a traditional, “non-social” organization to one that uses and embraces social media in both its communications and internal processes. In order to accomplish the goals of social media strategy, Deputy Director Risa Breckman knew that 1.)

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Does Social Media Help You Be Human Through Your Computer?

Beth's Blog: How Nonprofits Can Use Social Media

Sean takes a point of view: I think that technology and social media in particular is best used when it helps us more fully express those things that make us uniquely human. Using social media to be authentically human seems to be pattern today in my reading. We like the fact that humans are social.

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Essential Strategies for Your Foundation’s Next Website Redesign

Forum One

Whether the visitor is known or unknown, the experience is tailored to fit their profile dynamically through data analysis, behavior, user attributes, and characteristics to create a more meaningful experience. Personalization is key to standing out in an increasingly crowded digital media environment. Creating a personalization plan.

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How To Improve Customer Service With The Telephone

Eric Jacobsen Blog

Tuesday, November 16, 2010 How To Improve Customer Service With The Telephone Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder.

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Reach Communications & Leadership Expert David Grossman Via His.

Eric Jacobsen Blog

Make conversation with your team. Via the App, David promises to bring his communications industry expert advice and wisdom right to your fingertips. Much of what you read on my Blog may not be new to you, but hopefully, it’ll serve as a good reminder of things to consider when you lead your next employee, team or group.I’m

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What's The First Leadership Book You Would Give To A New Manager?

Eric Jacobsen Blog

. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Wednesday, June 23, 2010 Whats The First Leadership Book You Would Give To A New Manager? Earlier this year, various discussion groups on the social media site LinkedIn helped me build a list of favorite leadership books.

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20 New Words Every Leader Should Know

Eric Jacobsen Blog

Or, perhaps youve heard a vendor use them, particularly if your company is expanding its social media play. Make conversation with your team. Here are 20 of those words that recently made it into dictionaries -- many of which youve likely heard your younger employees using. Dont limit your time for only your direct reports.