Reach Communications & Leadership Expert David Grossman Via His.
Eric Jacobsen Blog
JANUARY 15, 2011
What resources do you need to get the job done? How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. What impact is this going to have on you?
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