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The Surge of "Software as a Service" and OnDemand technologies

NetWits

However, these benefits often come with limitations on flexibility and data access. A significant challenge for traditional software, particularly for nonprofit organizations, is the lengthy implementation cycle, extensive IT staff resources, and investment in hardware to implement and maintain applications.

Software 105
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Thoughts on the Future of Open Source and Nonprofits

NTEN

Some folks may not have gotten up to speed on more recent developments, however -- and might be relying on "stale data" about open source tools: "Not ready for prime time." Initially, many open source projects didn't have the resources to build out the data center and operations required for SaaS.