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Customer Experience Lifts Service to the Stratosphere

.orgSource

These comments from McDonald’s CEO, Chris Kempczinski to New York Times journalist David Gelles describing how the pandemic would change the company’s business resonated with me on a couple of levels. “We The post Customer Experience Lifts Service to the Stratosphere appeared first on.orgSource.

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Why business leaders should have more conversations with frontline workers

Fast Company Tech

Two billion people worldwidethats 80% of the global workforcemanufacture products, provide services, or work directly with customers. Empowered and well-supported frontlines will lead to better business results. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning.

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The most innovative companies in business services for 2025

Fast Company Tech

In an increasingly post-literate world , companies continue to turn to video to communicate with key stakeholders, and two of this years business services honorees help enterprises produce streamable content more efficiently. Read more about SimpleClosure , honored as No.

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Webinar Recap: NCACPA Leverages Data to Inform Key Business Decisions

Association Analytics

The North Carolina Association of CPAs (NCACPA) is focused on providing superior service to its 13,000+ members in the accounting profession and community. They’re dedicated to monitoring changes within the profession and ensuring members receive necessary resources and updates.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient.

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Didi launches pet transportation service in seven Chinese cities

TechNode

Didi Express, the delivery arm of Chinese ride-hailing giant Didi, has launched a pet-specific transport service in seven cities, including Chengdu, Hangzhou, and Chongqing. The service aims to address transportation challenges faced by pet owners and businesses by offering a professional, reliable alternative.

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Elon Musk wants to privatize Amtrak. It would make train travel worse

Fast Company Tech

Project 2025 called for the privatization of all sorts of government agencies and services, and Elon Muskwho has been helping enact that plansaid this week that the U.S. should privatize Amtrak specifically, calling the national passenger rail service a sad situation. Train travel in the U.S.

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