Brain Interaction Relationship Retention 
Pamela Grow
OCTOBER 14, 2023
When we contribute to charity or extend a helping hand, our brains respond with a burst of positivity. The mid-brain actually lights up, releasing endorphins that interact with opiate receptors. Emotional engagement is the cornerstone of donor relationships. And serotonin? Bring them as close to the action as possible.
The NonProfit Times
MAY 6, 2024
These, too, can be leveraged to encourage interaction, collaboration, and knowledge sharing. Making learning social has a dual benefit of encouraging staff development and supporting team and culture building and strengthening cross-functional interactions and relationships. McKinsey & Company. Carol Dweck, TED, 2014.
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Connection Cafe
APRIL 19, 2019
Blackbaud’s latest Charitable Giving Report sheds light on the importance of donor retention in the nonprofit industry. According to the latest research from Blackbaud’s Charitable Giving Report : The average donor retention rates for first-year offline-only donors is 29%. That’s shocking (and pretty scary).
Connection Cafe
JANUARY 6, 2014
In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.
Connection Cafe
JULY 2, 2019
I left private legal practice for nonprofit fundraising to get away from the less relational aspects of the service provider-client relationship. I loved building trust, meeting clients where they were most comfortable, and taking a relationship-above-all approach to my work. Treating Donors Like Customers (But Not in a Bad Way).
Beth's Blog: How Nonprofits Can Use Social Media
MARCH 23, 2011
This year I not only facilitated a conversation in the room, but integrated visual facilitation techniques to spark insights and capture learnings. Also, the element of fun, more interaction, and opportunities for sharing in smaller groups. I truly believe that the more engaged the audience the better learning and the better retention.
Connection Cafe
FEBRUARY 18, 2016
This video of Mary Beth Westmoreland and Steve MacLaughlin forecasting how and where nonprofits, technology, and even user experience will intersect during this upcoming year is total brain candy for anyone in our space. Relevant even for a nonprofit designer like me. A great trend for all of us.
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