Is your nonprofit thinking about using ChatGPT? Your first step is to do no harm
Candid
JUNE 8, 2023
While researching and writing our book, The Smart Nonprofit: Staying Human Center in an Age of Automation , we found many examples of chatbots misbehaving in the world. As the example of NEDA’s chatbot Tessa clearly shows, AI cannot and should not be considered an inexpensive replacement for human staff or volunteers.
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