Do You Need a “Communications Manager” or a “Community Manager” at Your Nonprofit?
NTEN
JUNE 6, 2011
The role would have been either voluntary, especially in the case of chat rooms, or proprietary, in the case of hosted forums. I also informally polled the NTEN community. She would have had more in common with a bouncer or a customer service representative than a PR professional. What's the difference?
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