Is your nonprofit thinking about using ChatGPT? Your first step is to do no harm
Candid
JUNE 8, 2023
For counseling situations, body language and tone are important in traditional therapy and support, but chatbots, which interact with text virtually, cannot (yet) observe or understand nonverbal communication. The benefits the technology offers can only be achieved when the organization embraces a human-centered, “do no harm” approach.
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