NonProfit PRO

OCTOBER 7, 2024

Virtuous released its "Nonprofit Fundraising Benchmark Report," providing insight into the seven KPIs that drive nonprofits' growth.

Benchmark 147

Benchmark Report Fundraising Nonprofit 147

3rd Sector Labs

JUNE 17, 2014

Third Sector Labs recently co-hosted a donor retention webinar with Caity Craver , CEO of DonorTrends. The topic – “Donor Retention by the Numbers: Demystifying the Leaky Bucket” – focused on how to properly measure donor retention and then use that data to drive improved fundraising results.

Retention 148

Retention Donor Advice Data 148

Nonprofit Tech for Good

MARCH 20, 2024

Double the Donation ] The current donor retention rate is 41.9%. M+R Benchmarks ] Online Giving The average gift made on desktop devices is $194; for mobile users, the average gift is $94. [ M+R Benchmarks ] 25% of online donations were made on a mobile device in 2022. [ increase in revenue. increase in revenue. billion—only 0.6%

Statistics 229

Statistics Fundraising Online Nonprofit 229

sgEngage

MAY 30, 2024

Employee retention is critical for the health of any organization, particularly for nonprofits. High retention leads to better outcomes all around as the organization saves money and develops stronger performers internally. Plus, as a manager in a nonprofit, retention is a key component of your job.

Retention 110

Retention Management Tips Nonprofit 110

DonorPerfect

APRIL 19, 2021

The 2020 DonorPerfect Fundraising Benchmarks Report revealed that the winning strategy for nonprofits striving to weather the COVID-19 pandemic was maintaining strong donor retention rates. How can your organization achieve higher donor retention? How can your organization achieve higher donor retention? Read More ».

Retention 98

Retention Voice Donor Nonprofit 98

M+R

APRIL 27, 2023

The maître d’ has called your name, the table is set, and the napkins are folded up like fancy little swans: it’s time to dig in to a year’s worth of M+R Benchmarks charts, findings, and insights at mrbenchmarks.com ! We also compare retention rates and annual value for one-time and monthly donors. Sign up for the webinar now.

Benchmark 111

Benchmark Studies Social Media email 111

Nonprofit Tech for Good

APRIL 2, 2020

The average nonprofit website has a 1% conversion rate ( according to the M+R Benchmarks report ) and this means that 99% of the people you get to visit your website leave without donating or subscribing to your email list. 5) Retention. By increasing your conversion rate to 1.5%

Metrics 309

Metrics Digital Marketing Nonprofit 309

Bloomerang

NOVEMBER 19, 2021

By creating donor retention strategies for retaining your past fundraisers and donors. Recurring Giving Benchmarking Analysis , retention rates for recurring gifts can be upwards of 90%, compared to 40% for one-time gifts and a single-digit rate for one-time peer-to-peer gifts. . Luckily, you can change course. Conclusion.

Retention 131

Retention Donor Fundraising Strategy 131

Nonprofit Tech for Good

OCTOBER 31, 2019

They also stick around longer with most programs enjoying donor retention rates north of 85%. Finally, the webinar will recommend practical suggestions for designing more effective outreach, engagement and retention strategies to ensure your monthly giving program can take your NPO to the next level. <<

Program 224

Program New Zealand Free Giving 224

M+R

APRIL 16, 2024

Hey data friends, it’s our favorite time of the year, the birds are singing, the flowers are blooming, you can sip your iced coffee outside and read Benchmarks ! And, finally, update your GA4 Explorations data retention settings from the default (2 months) to 14 months so this critical data isn’t being lost.

Benchmark 75

Benchmark Analytics Google Comparison 75

NonProfit PRO

APRIL 3, 2024

The “2024 Digital Fundraising Benchmark Report” explored how a digital-first approach affected fundraising. Here are three takeaways.

Digital 210

Digital Fundraising Research Benchmark 210

NetWits

NOVEMBER 15, 2011

eNonprofit Benchmark study. First year retention for multichannel donors was 51%. 13% – eNonprofit Benchmark Study. The average 1x donation is $60.00. Median revenue per donor for multichannel supporters was $339 compared to $88 for offline. – Blackbaud. On average fundraising responses rates range from.08%

Fundraising 234

Fundraising Blackbaud Donation Charity 234

Nonprofit Tech for Good

MARCH 20, 2018

Source: Benchmarks. 7) Over the last 10 years, donor retention rates have been consistently weak – averaging below 50%. Source: Charitable Giving Report. 2) 30% of online giving occurs in December. 10% on the last three days of the year. Source: Network for Good. Source: Network for Good. Source: Charitable Giving Report.

Stats 230

Stats Fundraising Online San Francisco 230

sgEngage

MAY 31, 2011

The 2011 donorCentrics Internet and Multichannel Giving Benchmarking Report provides analysis of 28 major nonprofit organizations and transactions for over 15 million donors and more than $1 billion in revenue. Retention rates for online donors continue to lag offline donor trends. This is a recurring theme from previous studies.

Benchmark 77

Benchmark Internet Giving Blackbaud 77

.orgSource

AUGUST 19, 2024

Include benchmarks in goals and KPIs. They should receive those instructions from the most reliable source. Provide user-friendly tools to empower employees to access and analyze data independently. Make data governance an organizational priority. Build communities where data experts share knowledge, best practices, and challenges.

Government 251

Government Data Experiment Disaster 251

NetWits

AUGUST 8, 2012

Yet one of the most striking findings in our 2011 donorCentrics Internet and Multichannel Giving Benchmarking Report was that, in aggregate, online-acquired donors still have much higher cumulative value over the long term than traditional, mail-acquired donors. The Importance of Moving Donors Offline.

Offline 219

Offline Donor Online Fundraising 219

sgEngage

NOVEMBER 20, 2024

Set performance benchmarks (e.g., How to Measure: Track metrics like monthly recurring revenue (MRR), member retention rates, and customer lifetime value to reveal the effectiveness of different membership levels and pricing strategies. Finance should monitor how campaigns impact overall revenue growth and donor retention over time.

Professional 98

Professional Fund Model Build 98

TechCrunch

APRIL 18, 2023

If retention rates aren’t strong enough to overcome customer churn, they’ll take on water until they sink to the bottom. Sid Jain, a senior analyst with ChartMogul, researched 2,100 companies and found that “ more than half of SaaS businesses had lower retention in 2022 when compared to 2021.”

Benchmark 71

Benchmark Strategy Fundraising Retention 71

Nonprofit Tech for Good

FEBRUARY 12, 2021

According to the 2020 Benchmarks Data from M+R , overall online giving revenue increased by 10% in 2019, and revenue from monthly gifts increased by 22%. The average RoundUp App user donates $15 – $20 a month and has an 80% retention rate. But for the nonprofit, those nickels and dimes add up.

Fundraising 290

Fundraising Effective Nonprofit Donation 290

M+R

SEPTEMBER 10, 2024

This year, a record 27 regional food banks participated in M+R’s annual Benchmarks Study covering mostly digital fundraising, marketing, advertising, and advocacy metrics (and here’s another plug…if you haven’t dug into this year’s study, do it now!). This year for the first time, we’re sharing the Food Bank Edition of Benchmarks publicly!

Benchmark 64

Benchmark Hunger Advocacy Channel 64

Fast Company Tech

MARCH 18, 2025

In 2009, when I worked at Gaps newly formed digital division, the finance team set benchmarks for success in e-commerce. All of a sudden, employee safety, well-being, and retention at all costs were part of HRs already heavy workload. And the results mattered more than ever. This was crucial at the time.

ROI 82

ROI Channel Measure Results 82

Nonprofit Tech for Good

APRIL 5, 2021

The accepted best practice is to post to Instagram once to three times daily, but for most nonprofits posting more than once daily is a ridiculous benchmark. To reach the 10,000 follower benchmark, send an email to your list asking your supporters to follow you on Instagram or purchase advertising to secure more followers.

Practice 363

Practice Nonprofit Social Media Facebook 363

NonProfit PRO

NOVEMBER 21, 2024

The "2025 Nonprofit Compensation Practices and Benchmarking Report" identified current salary ranges at nonprofits, hiring trends and more.

Report 162

Report Nonprofit Impact Benchmark 162

TechCrunch

JUNE 10, 2022

Strong also touts its 90% one-month retention rate is a three-time improvement over industry benchmarks. The company has seen 100% year-over-year customer renewals since 2017, and 70% of its patients stay with the program for 12 months.

Retention 94

Retention Rate Industry Fund 94

The Science Behind Engaging your Supporters

MAY 15, 2019

Every year, nonprofit consultants M+R release their annual Benchmarks report , which provides an overview of digital trends in the sector. The big sound bite from this year’s Benchmarks Report is that total online revenue grew by only 1% in 2018. Retention was 25% for donors who made their first gift in 2017, and 59% for repeat donors.”

Benchmark 81

Benchmark Digital Report Advocacy 81

M+R

MAY 31, 2023

Here’s where you can find M+R people this summer: PMDMC Benchmarks Webinar June 7, 1–2pm ET Thought Benchmarks season was over? Get the low-down on how the public media sector fared in this year’s Benchmarks in this virtual webinar co-hosted with PMDMC. Are you conferencing this summer too? Let us know so we can say hello!

Business 105

Business Chicago Atlanta Benchmark 105

Bloomerang

AUGUST 16, 2021

One of the biggest problems nonprofits face is improving their low donor retention rate. Start with benchmark data. If you have no idea what a good or poor donor retention rate is, it’s difficult to measure your own performance. For example, retention rates tend to be higher for mid-level and major donors.

Analytics 126

Analytics Strategy Fundraising Social Media 126

Gyrus

OCTOBER 1, 2024

How to Leverage LMS Data Analytics for Better Decision-Making in Corporate Training GyrusAim LMS GyrusAim LMS - In today’s competitive business landscape, Learning and Development (L&D) programs are key drivers of employee growth, retention, and overall business success.

Analytics 64

Analytics Train Training Data 64

TechCrunch

JANUARY 6, 2022

Furthermore, recent benchmarks data shows that the businesses garnering these high valuations in 2021 exhibit metrics that significantly outperform their peers from 2018-2020. There have been warnings that these landmark fundraises are driven by too much capital available and a highly competitive venture market. Key takeaways.

Fund 87

Fund Metrics Benchmark Retention 87

TechCrunch

APRIL 18, 2023

TC+ SaaS retention benchmarks: How does your business stack up? If retention rates aren’t strong enough to overcome customer churn, they’ll take on water until they sink to the bottom. What is considered a good net retention rate differs by the stage of your business,” advises Jain. SaaS companies are like leaky rowboats.

Group 86

Group Help Retention Benchmark 86

Classy

JUNE 30, 2021

From stats on conversion and acquisition to retention and supporter experience, check out the infographic below to get a peek at the data from the 2021 report. We created a free Benchmark Assessment to surface actionable fundraising takeaways based on your organization’s current metrics. Benchmark Your Fundraising Performance. .

Fundraising 98

Fundraising Philanthropy Benchmark Stats 98

Association Analytics

MAY 20, 2024

Even if not directly monetized, data products can enhance member benefits, fostering loyalty and retention within your association. By providing valuable industry insights, like surveys or industry data and training, associations enhance the perceived value of membership, encouraging retention and engagement.

Associations 169

Associations Poll Sponsor Audience 169

sgEngage

OCTOBER 28, 2010

All Blackbaud Blogs Contact Us Blackbaud.com About Nonprofit Trends Books Research Reports Speaking 5 Troubling Nonprofit Statistics Posted by Steve MacLaughlin on October 28th, 2010 I spend a lot of time looking at metrics and benchmarks from across the nonprofit sector. First Year Donor Retention is 29.3%

Statistics 100

Statistics Trend Nonprofit Blackbaud 100

Connection Cafe

SEPTEMBER 30, 2020

bbcon 2020 is just around the corner, and I’m excited to be presenting on the critical role of benchmarking and analytics in shaping your fundraising strategy. Average gifts, retention rates, channel giving, big data, small data…the sheer volume of information involved with fundraising can be daunting.

Benchmark 43

Benchmark Analytics Strategy Fundraising 43

Everyaction

MAY 24, 2018

The annual M+R Benchmarks Report has arrived again, shining a light on trends that are shaping nonprofits’ digital programs. Having shared and discussed this year’s Benchmarks Report with many of our partners, here’s twelve key trends that have resonated strongly within the EveryAction community. boost in their conversion rates.

Benchmark 62

Benchmark Digital Trend Report 62

Qgiv

JANUARY 17, 2024

Now is the time to build and refine your donor retention strategies to ensure that these year-end donors remain engaged and committed to your cause. After all, organizations can raise up to 31% of online revenue in December , as reported by M+R Benchmarks. Donor retention is a core component of a responsive fundraising strategy.

Retention 52

Retention Donor Difference Strategy 52

TechCrunch

JULY 14, 2021

million seed round led by Benchmark with participation from Index Ventures and a number of angels including Plaid co-founder William Hockey. Thrive Capital led the Series A, which also included participation from Coatue Management and existing backers Benchmark and Index. The round caught our attention for a couple of reasons.

API 121

API Raise Platform Benchmark 121