Nonprofit Tech for Good

JUNE 1, 2021

By not using an email marketing service, your organization can not track open and engagement rates, segment your subscribers, or ensure that the opt-in is consensual. If they can not, then those subscribers should be deleted to improve your open rate, thus email deliverability.

email 335

email Marketing Data Digital 335

sgEngage

MARCH 8, 2024

The 16th annual Blackbaud Luminate Online Benchmark Report is here! When looking at online benchmarks and digital revenue, we saw that any growth or ground held was due to increases in sustainer metrics. Unsubscribe rates did not change much. We look forward to this report every year.

Benchmark 82

Benchmark Blackbaud Report Online 82

M+R

APRIL 16, 2024

Hey data friends, it’s our favorite time of the year, the birds are singing, the flowers are blooming, you can sip your iced coffee outside and read Benchmarks ! So here’s your action item: If your organization hasn’t already, save any existing UA data before this date for historical tracking! What does that mean?

Benchmark 75

Benchmark Analytics Google Comparison 75

Amy Sample Ward

MAY 17, 2011

I shared results from the newest eNonprofit Benchmarks Study from NTEN and M+R Strategic Services. From 2009 to 2010, the open rate for organizations of all sizes and sectors declined by 12% on average. From 2009 to 2010, the open rate for organizations of all sizes and sectors declined by 12% on average. Highlights.

email 169

email Marketing Nebraska Omaha 169

NTEN

AUGUST 10, 2011

Basically, "churn" is the term used to describe the rate at which subscribers – be they in your email lists, Facebook fans, Twitter followers, etc. When it comes to your organization's Facebook page, you've probably already been doing a good job at tracking your number of fans; it's right there on your fan page for everyone to see!

Rate 95

Rate Facebook Chart Metrics 95

NetWits

NOVEMBER 11, 2010

As I looked over a few email campaigns I noticed something very surprising – even thought each of the non-profits had the ability to track basic things like open rates, clicks, actions taken, donations given and registrations they didn’t take advantage of it. Am I thinking about email and emarketing correctly? What am I missing?

email 212

email Profit Registration Review 212

NTEN

APRIL 29, 2010

The new 2010 eNonprofit Benchmarks Study from NTEN and M+R was just released today! The new report might look slim and slick, but this scrappy guide is thick with valuable insights and key industry benchmarks for online messaging, fundraising and advocacy, based on a full year's worth of results from 31 of your nonprofit peers.

Benchmark 70

Benchmark Studies Free Stats 70

Bloomerang

AUGUST 16, 2021

One of the biggest problems nonprofits face is improving their low donor retention rate. Start with benchmark data. If you have no idea what a good or poor donor retention rate is, it’s difficult to measure your own performance. Track your own data. After tracking your actions, track your donors’ resulting behavior.

Analytics 125

Analytics Strategy Fundraising Benchmark 125

NetWits

MAY 19, 2011

Specific audience-centric communications will help you relate to individual constituents and give you the ability to track response rates based on each group. Utilize naming opportunities to recognize above described benchmarks. This type of data will allow you to determine further or future prioritization and/or resources.

Raise 208

Raise Relationship Tips Fundraising 208

Nonprofit Tech for Good

AUGUST 6, 2023

During a year-end campaign, it’s essential to track and analyze data from these multiple channels. Sending emails between Tuesday and Thursday and between 9 AM and 12 PM or 6 PM and 9 PM can also increase open and response rates. However, this is not a universal rule. What do you want to get out of your year-end campaign?

Practice 235

Practice Fundraising Guide Channel 235

M+R

SEPTEMBER 10, 2024

This year, a record 27 regional food banks participated in M+R’s annual Benchmarks Study covering mostly digital fundraising, marketing, advertising, and advocacy metrics (and here’s another plug…if you haven’t dug into this year’s study, do it now!). This year for the first time, we’re sharing the Food Bank Edition of Benchmarks publicly!

Benchmark 64

Benchmark Hunger Advocacy Channel 64

Nonprofit Tech for Good

MAY 25, 2024

The CRM is the single source of truth for the organization, tracking all engagement for each donor. Open rates , click-through rates , conversion rates , and other metrics measure the effectiveness of your fundraising efforts. 2) A/B Testing Not sure what subject line to go with?

Marketing 203

Marketing Fundraising Test Nonprofit 203

Nonprofit Tech for Good

APRIL 10, 2022

Tweets with links have an 86% higher retweet rate and higher engagement overall because people are hesitant to retweet or engage with tweets that do not have a source or a call-to-action. You can export monthly reports to track new followers, profile visits, and engagement metrics such as total likes, retweets, mentions, and replies.

Twitter 342

Twitter Practice Social Media Nonprofit 342

NTEN

AUGUST 25, 2011

Every e-mail marketer worth her salt knows how to calculate an overall messaging open rate: messages opened ÷ messages delivered. That's why I was a little confounded when we first started using our new e-mail system, and it would spit out a report like this: An overall open rate of almost 33%? True Open Rate.

Rate 61

Rate Open Benchmark Mail 61

Nonprofit Tech for Good

FEBRUARY 27, 2012

While it’s impossible to track these donations unless you poll your online donors, the more your nonprofit utilizes social media to build your online brand and your e-newsletter list, the more likely potential online donors are to discover your nonprofit—and your nonprofit’s “Donate Now” landing page. Monitor Your Charity Ratings and Reviews.

Donation 223

Donation Practice Mail Newsletter 223

M+R

MAY 31, 2022

We saw some of the impacts of these changes in this year’s Benchmarks. Apple Mail Privacy Protection works by pre-loading email content — including open tracking pixels. Reminder, email opens are tracked by tiny image pixels embedded in email content. So what happened to open rates? Now, let’s dig deeper.

Mail 116

Mail Spam Rate email 116

Nonprofit Tech for Good

DECEMBER 3, 2020

In short, one in one hundred of your followers will click on your first two posts in any given week and then the click-through rate drops steadily after that. There’s a steep learning curve to Facebook Ads and to improve you’ll need to experiment and track your results in Google Analytics.

Facebook 364

Facebook Practice Avatar Nonprofit 364

sgEngage

SEPTEMBER 28, 2021

There is undeniable momentum in online fundraising as highlighted by data in the Blackbaud Luminate Online® Benchmark Report 2020. There are a few data points from the Benchmark Report that offer a glimpse into the future of online fundraising: 42.4% increase in email conversion rate. increase in email conversion rate.

Online 98

Online Fundraising Benchmark Adwords 98

Nonprofit Tech for Good

JUNE 29, 2011

Like other early adopters of the day, I was more than eager to pay the $200 Donate Now account sign-up fee and high donation-processing rates. In fact, I think the first month I hit $100 in total donations was a much celebrated benchmark. We were wrong.

Social Media 197

Social Media Results Donation Online 197

Everyaction

MAY 24, 2018

The annual M+R Benchmarks Report has arrived again, shining a light on trends that are shaping nonprofits’ digital programs. Having shared and discussed this year’s Benchmarks Report with many of our partners, here’s twelve key trends that have resonated strongly within the EveryAction community.

Benchmark 62

Benchmark Digital Trend Report 62

Bloomerang

DECEMBER 2, 2024

As someone who analyzes hundreds of fundraising emails a year, here’s a process that you can follow to pinpoint where your email got off track and how to improve it in your next fundraising email. The obvious place to go when we look at open rates is the subject line. Subject lines are important in email fundraising, no doubt about it.

email 79

email Fundraising Rate Conversation 79

Bloomerang

MAY 20, 2024

Effortlessly monitor, analyze, and act with all your critical data at your fingertips Did you know: A study by Dynamic Benchmarking and Kaiser Insights found that implementing a member engagement plan led to a 6 – 12% increase in membership renewals. See what’s happening across your nonprofit using an intuitive all-in-one dashboard.

Management 113

Management Profile Analytics Track 113

Whole Whale

SEPTEMBER 3, 2021

The upcoming iOS15 update will create some changes in how email marketers use opens to track success and retarget their audiences — but as we all know, adapting to change is part of operating in the digital landscape. Benchmark Data Now. Likely, your average open rate will increase and you’ll need to set news goals around email opens.

email 104

email Marketing Test Mail 104

The Science Behind Engaging your Supporters

NOVEMBER 5, 2018

Email deliverability is an important metric for nonprofit fundraisers and digital staff to track, especially in the time leading up to major digital fundraising days, such as Giving Tuesday. Between 2016 and 2017, spam rates rose for nonprofits across the board, averaging at 24.16% for the year. With an average of 3.29

Spam 50

Spam Rate email Campaign 50

Allegiance Group

JUNE 4, 2024

To truly understand the health of your organization, there are seven key metrics you should track in your database: Year-on-year revenue Donor file growth Donor retention Gifts per donor Average gift Revenue per donor Cost to acquire Data can be overwhelming. Look at metrics like response rate, average gift, and revenue per thousand.

Metrics 52

Metrics Track Data Question 52

Connection Cafe

SEPTEMBER 30, 2020

bbcon 2020 is just around the corner, and I’m excited to be presenting on the critical role of benchmarking and analytics in shaping your fundraising strategy. Average gifts, retention rates, channel giving, big data, small data…the sheer volume of information involved with fundraising can be daunting.

Benchmark 43

Benchmark Analytics Strategy Fundraising 43

Gyrus

MARCH 18, 2024

How can companies track and analyze the efficiency of training programs with an LMS? It comes with built-in learning analytics that measures their learning experience, predicts their performance in training programs, and analyzes their knowledge retention rate. How do turn these motives into reality? Want to know how?

Track 52

Track Training Train Companies 52

Gyrus

MARCH 18, 2024

How can companies track and analyze the efficiency of training programs with an LMS? It comes with built-in learning analytics that measures their learning experience, predicts their performance in training programs, and analyzes their knowledge retention rate. How do turn these motives into reality? Want to know how?

Track 52

Track Training Train Companies 52

Gyrus

MARCH 18, 2024

How can companies track and analyze the efficiency of training programs with an LMS? It comes with built-in learning analytics that measures their learning experience, predicts their performance in training programs, and analyzes their knowledge retention rate. How do turn these motives into reality? Want to know how?

Track 52

Track Training Train Companies 52

M+R

DECEMBER 13, 2022

Tune up your tracking in advance of key moments. For ads tracking and more, we highly recommend Google Analytics. For ads tracking and more, we highly recommend Google Analytics. Adding eCommerce tracking means you can track your conversions back to specific promotions. those KPIs.

Fundraising 98

Fundraising America United States Test 98

Get Fully Funded

AUGUST 1, 2022

If you try to use your regular email, you run the risk of being marked as spam, looking unprofessional, and not being able to measure open rates. You’ll see your engagement rate drop and unsubscribe rate climb. Readability boosts engagement rates so pay attention to how readable your newsletter is. They just won’t.

Newsletter 124

Newsletter email Create Template 124

Neon CRM

NOVEMBER 17, 2023

Track registration vs. attendance and member attendance over time to see if you’re motivating your members to get involved IRL. Make it personal: Personalized messaging can lead to a 26% increase in open rates. Once you’ve hit send, keep an eye out on your open rates and click through rates.

Strategy 98

Strategy Measure Social Media Metrics 98

Bloomerang

JUNE 20, 2023

How to create an online fundraising strategy Tips for a successful online fundraiser 10 effective online fundraising ideas 8 online fundraising metrics to track Use the tips and ideas in this guide to create your own online fundraising plan and to determine the fundraising tools you’ll need to accomplish your ultimate goals.

Ideas 102

Ideas Online Guide Fundraising 102

Care2

JULY 6, 2023

Many charitable organizations experienced a worrying trend in 2022: A 10% dip in individual donations and a declining donor retention rate. What can fundraising professionals do to put 2023 back on track? Read on for new research from M+R Benchmarks, Care2, NEON One, Tatango, and more!

Research 69

Research Trend Help Benchmark 69

sgEngage

NOVEMBER 20, 2024

The finance team can track the performance of each stream to help identify which ones are the most resilient. How to Measure: Track revenue generated, expenses incurred, and profit margins for each earned income initiative. Set performance benchmarks (e.g., Tell a compelling story that pulls at the heartstrings.

Model 74

Model Fund Professional Build 74

Get Fully Funded

FEBRUARY 22, 2022

When you track your nonprofit administration spending, you will have several categories feeding into what is considered overhead, including management, general, and fundraising. What About Ratings on Sites Like Charity Navigator? These star ratings can be accessed quickly online and may deter donors from giving. Here in the U.S.,

Fundraising 132

Fundraising Charity Mail Nonprofit 132

NTEN

JULY 5, 2012

Over 450 people joined us for the 2012 Benchmarks Extra: Facebook webinar we co-hosted with NTEN and the Ad Council last week. Combine all this knowledge with your free copy of the Benchmarks Extra: Facebook study , and you’ll be rocking your organization’s Facebook page in no time! Daily Action Rate? Q: I missed the webinar.

Metrics 64

Metrics Facebook Question Benchmark 64