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Preparing for the Next Disaster: The Future of #crisisdata

NTEN

On January 12, 2010, I didn't personally experience the major earthquake that hit Haiti, but I was forever changed by it. In the midst of the viral Text HAITI to 90999 message, we saw the emergence of what we're calling emergency social data, or #crisisdata. By Wendy Harman, Social Media Director, American Red Cross.

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Top 5 Lessons Learned in 2009: Multi-Channel Engagement

Connection Cafe

On the professional side, I’ve interviewed many industry professionals for articles, case studies, best practices guides, white papers and more. From my interactions with them over the years, I became aware of how these organizations could engage me more effectively so that I feel even more committed to supporting their cause.

Channel 32