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Glia raises $78M for its integrated, hands-on, AI-based customer service platform

TechCrunch

Glia , which has built a platform that not only integrates and helps manage different customer support channels, but also provides tools to help agents proactively get into a customer’s app or web page to help them find things or fix issues, is today announcing that it has picked up $78 million in a Series C round of funding.

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Little Penguins, Big Drama: Lessons on How to Go Viral from the National Aquarium of New Zealand

Connection Cafe

After our first ‘Penguin of the Month’ was announced on the sign next to the habitat, we received a number of positive comments that gave us confidence to take it to the next level by sharing through our social media channels. In our Penguin of the Month posts we elaborate on the stories of each bird to raise conservation awareness.

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ChatGPT: Everything you need to know about the AI-powered chatbot

TechCrunch

The local radio, TV and internet awareness campaign has a slightly more generous timeline of May 15 to be actioned.) The letter reads: Contemporary AI systems are now becoming human-competitive at general tasks,[3] and we must ask ourselves: Should we let machines flood our information channels with propaganda and untruth?

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