Authoring, Change Management, News and Train

How To Avoid 8 Common Performance Evaluation Pitfalls

Eric Jacobsen Blog

DECEMBER 1, 2010

So, here is a good reminder from author Sharon Armstrong about how to avoid eight performance evaluation pitfalls. These are in what I consider is the best chapter of the book The Essential HR Handbook , that she co-authored with Barbara Mitchell. However, as a manager, you should strive to be a leader.

Evaluation

Evaluation Mentoring Kansas City Kansas

Engage Your Employees.Especially Now

Eric Jacobsen Blog

APRIL 26, 2010

Monday, April 26, 2010 Engage Your Employees.Especially Now Im a big fan of the books authored by Leigh Branham. big and small improvements, new ideas and suggestions for innovation.) Re-Engage is co-authored by Branham and Mark Hirschfeld and the authors worked with Quantum Workplace on the research for the book.

Mentoring

Mentoring Kansas City Kansas Leadership

Never Say These Words To A Customer

Eric Jacobsen Blog

AUGUST 4, 2010

Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal. Posted by Eric Jacobson at 8:59 PM Labels: Customer Service , General Management Skills , Leadership Skills , Training 1 comments: Dalon said.

Kansas City

Kansas City Kansas Mentoring Leadership

5 Open-Ended Questions To Ask Your Customers

Eric Jacobsen Blog

NOVEMBER 12, 2010

Friday, November 12, 2010 5 Open-Ended Questions To Ask Your Customers I really like author Paul R. Timm is the author of, 50 Powerful Ideas You Can Use To Keep Your Customers. However, as a manager, you should strive to be a leader. Heres what Timm recommends: Dont Ask : How was everything? How else can we be of help?

Question

Question Open Mentoring Kansas City

Build These Leadership Skills

Eric Jacobsen Blog

APRIL 12, 2010

Monday, April 12, 2010 Build These Leadership Skills I had the pleasure of interviewing Overland Park, KS-based author Leigh Branham recently. Hes the author of three best-selling books, including Re-engage and The 7 Hidden Reasons Employees Leave. However, as a manager, you should strive to be a leader.

Skills

Skills Leadership Build Mentoring

How To Improve Your Internal Communication Skills

Eric Jacobsen Blog

SEPTEMBER 18, 2010

As author David Grossman says, "good internal communication gets the message out, but great internal communication helps employees connect the dots between overarching business strategy and their role. . However, as a manager, you should strive to be a leader. And, the eBook is free!

Skills

Skills International Communication Mentoring

Great Business Quote

Eric Jacobsen Blog

AUGUST 7, 2010

Saturday, August 7, 2010 Great Business Quote Heres a great quote from author and speaker Harvey Mackay : "When a person with money meets a person with experience, the person with the experience ends up with the money, and the person with the money ends up with the experience." However, as a manager, you should strive to be a leader.

Business

Business Mentoring Kansas City Kansas

Leadership Tips From Good Boss, Bad Boss

Eric Jacobsen Blog

NOVEMBER 8, 2010

Monday, November 8, 2010 Leadership Tips From Good Boss, Bad Boss Robert Sutton, author of Good Boss, Bad Boss , provides these leadership tips: Create an environment that encourages people to challenge each others ideas, but set a few ground rules. However, as a manager, you should strive to be a leader.

Leadership

Leadership Tips Kansas City Mentoring

How To Create A "Best Places To Work" Company

Eric Jacobsen Blog

SEPTEMBER 26, 2010

Sunday, September 26, 2010 How To Create A "Best Places To Work" Company Overland Park, Kansas-based author Leigh Branham, along with Mark Hirschfeld, recently completed a survey of 10,000 employees in 43 states to better understand what separates a "best places to work" company from other companies. .

Place

Place Companies Work Kansas

Ask Your Customers To Help You Write Your Strategic Plan

Eric Jacobsen Blog

DECEMBER 14, 2010

However, as a manager, you should strive to be a leader. My Leadership News Page On Examiner.com Please check out my leadership news page on Examiner.com by clicking on Examiner.com. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader.

Kansas City

Kansas City Kansas Help Mentoring

How Do You Answer These Leadership Questions?

Eric Jacobsen Blog

SEPTEMBER 21, 2010

Open Leadership author Charlene Li reminds leaders to periodically ask themselves these "open leadership skills assessment" questions: Do I seek out and listen to different points of view? However, as a manager, you should strive to be a leader. Tuesday, September 21, 2010 How Do You Answer These Leadership Questions?

Leadership

Leadership Question Mentoring Kansas City

3 Things Your Mission Statement Must Have

Eric Jacobsen Blog

SEPTEMBER 11, 2010

Author Peter F. However, as a manager, you should strive to be a leader. My Leadership News Page On Examiner.com Please check out my leadership news page on Examiner.com by clicking on Examiner.com. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

Mentoring

Mentoring Kansas City Kansas Leadership

Go Old School.Use A Flip Chart For Gathering Ideas

Eric Jacobsen Blog

AUGUST 12, 2010

Thursday, August 12, 2010 Go Old School.Use A Flip Chart For Gathering Ideas Heres a great idea from communications consultant, speaker and author David Grossman : And, yes its old school. However, as a manager, you should strive to be a leader. But, it works! Leaders Delegate True leaders are confident enough to delegate.

Chart

Chart Ideas Mentoring Kansas City

Give Positive Feedback. Don't Praise.

Eric Jacobsen Blog

NOVEMBER 20, 2010

Worse yet, without positive feedback, employees feel no sense that they are appreciated as individual talents with specific desires to learn and grow on the job and in their careers, reports Nicholas Nigro, author of, The Everything Coaching and Mentoring Book. However, as a manager, you should strive to be a leader.

Giving

Giving Mentoring Kansas City Kansas

How To Be An Open Leader

Eric Jacobsen Blog

JUNE 2, 2010

Wednesday, June 2, 2010 How To Be An Open Leader Charlene Li, the author of the best-seller book, Groundswell , was kind enough to send me an advance copy of her newest book, Open Leadership , which she released for sale on May 24. However, as a manager, you should strive to be a leader.

Open

Open Kansas City Mentoring Kansas

How To Be A Better Leader -- 25 Tips

Eric Jacobsen Blog

JUNE 26, 2010

However, as a manager, you should strive to be a leader. My Leadership News Page On Examiner.com Please check out my leadership news page on Examiner.com by clicking on Examiner.com. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader.

Tips

Tips Mentoring Kansas City Kansas

Use This eBook To Improve Your Communication

Eric Jacobsen Blog

MAY 22, 2010

Saturday, May 22, 2010 Use This eBook To Improve Your Communication The former director of communications for McDonalds, David Grossman, now a leading consultant, speaker and author has released a free eBook about how to communicate effectively. However, as a manager, you should strive to be a leader.

eBook

eBook Communication Mentoring Kansas City

Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobsen Blog

OCTOBER 23, 2010

Thanks to Sharon Armstrong, author of The Essential HR Handbook , for these helpful questions! However, as a manager, you should strive to be a leader. My Leadership News Page On Examiner.com Please check out my leadership news page on Examiner.com by clicking on Examiner.com.

Interview

Interview Question Mentoring Kansas City

How To Improve Customer Service With The Telephone

Eric Jacobsen Blog

NOVEMBER 16, 2010

So, heres a checklist that is primarily from sales expert and author Paul R. However, as a manager, you should strive to be a leader. My Leadership News Page On Examiner.com Please check out my leadership news page on Examiner.com by clicking on Examiner.com. Was the phone answered after two rings or less?

Service

Service Mentoring Kansas City Kansas

Top Five Factors That Drive Employee Loyalty

Eric Jacobsen Blog

AUGUST 30, 2010

To learn more about employee retention and the reasons employees decide to leave an organization, read Overland Park, KS author Leigh Branhams book, The 7 Hidden Reasons Employees Leave. However, as a manager, you should strive to be a leader. Hopefully, the tips and ideas youll read in the Blog will help you to become a true leader.

Mentoring

Mentoring Kansas City Kansas Skills

How To Be A Green Leader

Eric Jacobsen Blog

OCTOBER 28, 2010

The 2007 book, authored by Elizabeth Rogers and Thomas M. Kostigen, is a New York Times bestseller. However, as a manager, you should strive to be a leader. My Leadership News Page On Examiner.com Please check out my leadership news page on Examiner.com by clicking on Examiner.com.

Green

Green Mentoring Kansas City Kansas

Nonprofit Technology

How To Avoid 8 Common Performance Evaluation Pitfalls

Engage Your Employees.Especially Now

Trending Sources

Never Say These Words To A Customer

5 Open-Ended Questions To Ask Your Customers

Build These Leadership Skills

How To Improve Your Internal Communication Skills

Great Business Quote

Leadership Tips From Good Boss, Bad Boss

How To Create A "Best Places To Work" Company

Ask Your Customers To Help You Write Your Strategic Plan

How Do You Answer These Leadership Questions?

3 Things Your Mission Statement Must Have

Go Old School.Use A Flip Chart For Gathering Ideas

Give Positive Feedback. Don't Praise.

How To Be An Open Leader

How To Be A Better Leader -- 25 Tips

Use This eBook To Improve Your Communication

Key Interviewing Questions To Ask To Identify Leaders

How To Improve Customer Service With The Telephone

Top Five Factors That Drive Employee Loyalty

How To Be A Green Leader

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