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How To Improve Your Internal Communication Skills

Eric Jacobsen Blog

Saturday, September 18, 2010 How To Improve Your Internal Communication Skills Here is this weeks book recommendation. As author David Grossman says, "good internal communication gets the message out, but great internal communication helps employees connect the dots between overarching business strategy and their role.

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Build These Leadership Skills

Eric Jacobsen Blog

Monday, April 12, 2010 Build These Leadership Skills I had the pleasure of interviewing Overland Park, KS-based author Leigh Branham recently. Hes the author of three best-selling books, including Re-engage and The 7 Hidden Reasons Employees Leave. Curious: wouldn't being authentic also lead to having integrity.

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How To Avoid 8 Common Performance Evaluation Pitfalls

Eric Jacobsen Blog

So, here is a good reminder from author Sharon Armstrong about how to avoid eight performance evaluation pitfalls. These are in what I consider is the best chapter of the book The Essential HR Handbook , that she co-authored with Barbara Mitchell. Clustering everyone in the middle performance-rating categories 2.

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Engage Your Employees.Especially Now

Eric Jacobsen Blog

Monday, April 26, 2010 Engage Your Employees.Especially Now Im a big fan of the books authored by Leigh Branham. big and small improvements, new ideas and suggestions for innovation.) Re-Engage is co-authored by Branham and Mark Hirschfeld and the authors worked with Quantum Workplace on the research for the book.

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5 Open-Ended Questions To Ask Your Customers

Eric Jacobsen Blog

Friday, November 12, 2010 5 Open-Ended Questions To Ask Your Customers I really like author Paul R. Timm is the author of, 50 Powerful Ideas You Can Use To Keep Your Customers. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

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How Do You Answer These Leadership Questions?

Eric Jacobsen Blog

Open Leadership author Charlene Li reminds leaders to periodically ask themselves these "open leadership skills assessment" questions: Do I seek out and listen to different points of view? It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned. Third to last is crucial.

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Give Positive Feedback. Don't Praise.

Eric Jacobsen Blog

Worse yet, without positive feedback, employees feel no sense that they are appreciated as individual talents with specific desires to learn and grow on the job and in their careers, reports Nicholas Nigro, author of, The Everything Coaching and Mentoring Book. I appreciate all the work you’ve put into it, as do your team members.&#

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