1 Million Trailhead Badges: Lessons from Salesforce.org’s Trailhead Journey
Saleforce Nonprofit
SEPTEMBER 29, 2021
The challenge was to meet the needs of multiple audiences. Map out your strategy: Literally, draw your map of content and audiences on paper or a slide. Our integrated learning map starts with content centered on beginner business users, and builds from there to advanced users, admins, and consultants. What’s next?
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