Remove Attention Remove Attitude Remove Rate
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Delivering Excellence in the Age of AI or Association 4.0

.orgSource

Expectations for high-touch service and personal attention are rising steadily. My June 24 post , the first half of the Pathways story, described the importance of discovering what your members need and the attitudes and behavior that will capture their engagement and loyalty. It is our bible for sustaining quality over time.

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Thought Leaders Blaze Trails of Discovery and Engagement

.orgSource

According to a 2020 Edelman study , 89% of decision-makers surveyed believe that thought leadership improves their perceptions of an organization — yet only 17% of them rate the quality of the information they read as very good or excellent. Someone with the wrong attitude or who doesn’t understand the goals can do more harm than good.

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Move DEI Beyond Words

.orgSource

Revelio Labs’ 2023 report on the state of DEI and the impact of last year’s layoffs, found that DEI-focused roles “experienced a nearly 40% churn rate at companies engaged in layoffs, as compared to about 24% for non-DEI roles.” Some groups are reluctant to divert attention from member engagement and attrition. All of us have baggage.

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How can small nonprofits be successful in strategic human resources management?

ASU Lodestar Center

Without SHRM systems in place, organizations with already limited financial resources attract higher rates of employee turnover, creating added onboarding costs. A sector-wide solution must be pursued, creating a shift in attitude toward SHRM within small organizations. Solutions.

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Improving Your Nonprofit’s Internal Culture: A Mini Guide

Greater Giving

There are frequent conflicts between team members and a high turnover rate, which impacts the organization’s morale and productivity. But letting your internal culture fall by the wayside will eventually negatively impact your team’s enthusiasm, productivity, and even retention rates. Review your compensation strategy.

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Improving Your Nonprofit’s Internal Culture

Greater Giving

There are frequent conflicts between team members and a high turnover rate, which impacts the organization’s morale and productivity. But letting your internal culture fall by the wayside will eventually negatively impact your team’s enthusiasm, productivity, and even retention rates. Review your compensation strategy.

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The 2024 Best NPOs To Work For: Data Shows Satisfaction Slipping In Some Areas

The NonProfit Times

Across the board within the 2021 study, which evaluated employee attitudes during 2020, the data revealed high-water marks in employee satisfaction. In 2021’s analysis, the top 50 nonprofits to work for had an aggregated satisfaction rate of 95%, compared to 91% this year, while the other nonprofits saw their 89% level slip to 85% this year.

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