Delivering Excellence in the Age of AI or Association 4.0
.orgSource
JULY 22, 2024
Expectations for high-touch service and personal attention are rising steadily. My June 24 post , the first half of the Pathways story, described the importance of discovering what your members need and the attitudes and behavior that will capture their engagement and loyalty. It is our bible for sustaining quality over time.
Let's personalize your content