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The Answer to Sean's Question: Tools for Effective Listening

Beth's Blog: How Nonprofits Can Use Social Media

" She gives examples of the listening deficits, but also the ways that social media tools can facilitate listening. In article about ego searching, Robin Good adds If you can track what the rest of the world is saying about you or your products and services, you have a great deal of valuable information at your disposal.

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Are They Listening Carefully or Not At All?

Beth's Blog: How Nonprofits Can Use Social Media

" She gives examples of the listening deficits, but also the ways that social media tools can facilitate listening. In article about ego searching, Robin Good adds If you can track what the rest of the world is saying about you or your products and services, you have a great deal of valuable information at your disposal.

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NpTech Tag: Change.org To Launch White-Label Social Network for Nonprofits, GeekToys that Give Geekbumps, and Blog Readability

Beth's Blog: How Nonprofits Can Use Social Media

According to an email from Ben Rattray, Change.Org founder, "This is not at all meant as a replacement for the profiles organizations have on MySpace and Facebook, which I think are great for reaching younger supporters. There are 18 articles. It still requires a lot of attention, staff time, management and promotion."

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Wikis: What, When, Why

Museum 2.0

The most well-known example is Wikipedia , a user-generated encyclopedia which boasts over 6 million entries written and edited by about 30,000 volunteer participants. My second example is more personal and slightly embarrassing. Do these examples mean you should never use wikis? Here are two cases with related examples.

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