8 Ways Nonprofits Can Use Conversational Marketing
Forum One
APRIL 28, 2022
A chatbot can vary in its complexity from a simple website playbook sequence, to a live (real person) chat, SMS notification flow, or AI programming. Answer FAQs directly and quickly. According to IBM, roughly 80% of FAQs can be answered through a chatbot. According to IBM, roughly 80% of FAQs can be answered through a chatbot.
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