Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 26, 2013

The process of linking results to key performance indicators and associated metrics it is like hooking up a big TV. Step 5: Define your metrics. The process of linking results to key performance indicators and associated metrics it is like hooking up a big TV. I use the chart below, which comes from Chapter 5 of our book.

Results 98

Results Metrics Measure Associations 98

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 17, 2013

These are the practice indicators for measurement – for three different areas – analysis, tools, and sense-making. At SXSW, I did a workshop with Carie Lewis and David Neff who assessed their organization’s measurement practices along the Crawl, Walk, Run, Fly continuum. Click to See Larger Version.

Measure 105

Measure Learning Social Media Metrics 105

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 9, 2007

What I most enjoy about doing face-to-face training workshops is the right after reflection questions: How could this learning experience been improved? The workshop was an all day workshop , with an opening presentation followed by small group exercise. What's the key metric? Tags as a metric. What worked?

Reflection 50

Reflection Slides Metrics PowerPoint 50

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 15, 2013

This post summarizes the sessions I facilitated or participated in related to “ Measuring the Networked Nonprofit ,” which included a book signing, panel discussion in the Beacon Lounge , and a workshop with co-author KD Paine. What seemed to resonate most with the crowd was the concept of “ One Metric That Matters.”

Measure 98

Measure Data Facilitation Teen 98

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 26, 2007

I'm doing a workshop on Social Media Metrics, Measurement, and ROI at PodCamp Boston tomorrow. You've done a terrific job in identifying benefits(outcomes) and some metrics - you might want to consider paring them down even further. You want to focus on the goals and outcomes (benefits) first - not the metrics.

Guinea 50

Guinea Social Media Measure Wikispaces 50

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 1, 2011

Spitfire’s useful SMART chart planning tool has been used by many nonprofits and was adapted for social media for nonprofits by NTEN’s WeAreMedia project several years ago. It is also important to think about what specific metrics are needed to measure along the way. Increase exhibition visitors by 15% by June 30, 2012.

Social Media 131

Social Media Media Social Chart 131

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 21, 2011

Whenever I do workshops and talk about measurement, I immediately see most people’s eyes glaze over unless they are member of the Spreadsheet Appreciation Society. That phrase was used in this job description from Hubspot: At HubSpot, we dream in graphs and our native tongue is Spreadsheet Speak. We measure EVERYTHING, all the time.

Measure 97

Measure Fun Hawaii Metrics 97