ASU Lodestar Center

AUGUST 25, 2021

In the spring of 2020, as COVID-19 and the uncertainty of how to react spread across the United States and Canada, people holed up in their houses and apartments. The first big piece was a survey of volunteer administrators. More specifically, we surveyed individuals in the U.S. And *poof*… the volunteers were gone.

Volunteer 52

Volunteer Americorp Nonprofit Arizona 52

Twenty Hats

SEPTEMBER 14, 2021

We asked volunteer managers across the US and Canada how they used technology to engage volunteers during the pandemic. We started with a survey this past winter: those results are summarized in this report. The survey gave us a basic sketch, but the color and texture emerged during follow-up focus group conversations.

Volunteer 69

Volunteer Story Technology Management 69

Non Profit Quarterly

DECEMBER 14, 2021

So, we assembled a research team at Arizona State University and set off on an ambitious research project to survey and interview volunteer managers across the U.S. and Canada about their technology use. We held 33 virtual focus groups (via Zoom) with 181 CVAs in the United States and Canada. Who are these people we talked with?

Accessibility 118

Accessibility Technology Volunteer Language 118