sgEngage

NOVEMBER 4, 2021

Is donor retention different when the donor is acquired online? In this episode, you’ll learn more about ways to improve donor retention for online-acquired donors. The factor of language in donor retention. Advice for organizations to double down on retention of online donors. What people want to see in brands.

Retention 105

Retention Donor Online Podcast 105

Bloomerang

AUGUST 4, 2022

In this roundup, I compiled the best year-end fundraising advice from several nonprofit consultants in my network. If you had one piece of advice for successful end-of-year fundraising what would it be? Just start now with this year-end fundraising advice. Your busiest giving season is right around the corner. Are you prepared?

Consultant 131

Consultant Advice Fundraising Nonprofit 131

Bloomerang

JUNE 3, 2022

Today’s question comes from a nonprofit employee who wants advice on how to calculate an accurate nonprofit dollar retention rate. Dear Charity Clairity, When you write “the average dollar retention is just 47%,” I’m not sure what that means. CFRE, our very own Fundraising Coach , also known as Charity Clairity.

Retention 116

Retention Rate Stats Donor 116

NonProfit PRO

DECEMBER 14, 2023

In the face of challenges in employee recruitment and retention in the nonprofit sector, here are ways you can attain career success.

Nonprofit 288

Nonprofit Tips Retention Challenge 288

Fast Company Tech

FEBRUARY 27, 2025

It not only impacts people’s day-to-day financials, but also their morale at work, job acceptance, as well as their retention. Perhaps that is why retention rates were significantly lower among borrowers, with just 39% saying they wanted to stay with their current employer, compared with 61% of those without student loans.

Student 122

Student Impact Job Survey 122

sgEngage

NOVEMBER 4, 2024

In that same spirit, we asked some of our favorite fundraisers to share their best piece of fundraising advice, as a way of paying it forward to other gift officers. If you’re looking for fundraising ideas that really work, put our experts’ advice to good use. Here is expert advice for making events even more successful.

Tips 103

Tips Ideas Fundraising Share 103

sgEngage

SEPTEMBER 27, 2023

Here are some strategies your organization can consider for improving donor retention by building donor trust in your brand. Send donor surveys Ask for advice in person Follow up on substantive feedback 3. Your Perception of Your Donors I’m sure you can remember an interaction that felt purely transactional. Trust is about consistency.

Retention 98

Retention Donor Strategy Build 98

.orgSource

AUGUST 19, 2024

If you have experienced breaches in the security/privacy category, my advice is to immediately begin remediation. A security incident is a disaster of the highest order. Get professional help to determine what went wrong and to begin working to prevent future catastrophes.

Government 251

Government Data Experiment Disaster 251

.orgSource

OCTOBER 31, 2023

Get advice on the dos and don’ts from an expert. Use revenue, retention, renewal, learning, event, and behavioral data to unlock hidden information. Learn how this growing association is leveraging innovative features to create a seamless renewal experience that is leading to increased retention rates. Don’t guess about this.

Sponsor 275

Sponsor Associations Director Retention 275

3rd Sector Labs

JUNE 30, 2014

Combat the challenges of donor retention? Next problem, the fundraising advice. A recent Third Sector Labs survey of fundraising advice showed us that 80% of expert advice focused on content, messaging and materials. Less than 5% of the advice focused on technology and/or data. Build a fundraising strategy?

Attention 157

Attention Donor Data Nonprofit 157

Care2

NOVEMBER 6, 2014

All nonprofits struggle with donor retention. Engaging your board members in the retention process is critical. I know that some of your donors would love to seek out their advice and would pay for it all while supporting your organization. What are your tried and true methods for donor retention? We want you to succeed.

Retention 70

Retention Donor Mail Stats 70

TechImpact

AUGUST 20, 2014

The truth is, without the help of data, effectively planning a fundraising strategy or maintaining high donor retention numbers makes a hard job near impossible. Mixed advice. Without any information to backup your results, or help you get started planning, you’re really just shooting in the dark.

Donor 175

Donor Data Nonprofit Database 175

Wild Apricot

MAY 13, 2015

Recently our Membership Advisory Group discussed their challenges with volunteer engagement and retention and offered up some advice and ideas to help their membership peers.

Retention 60

Retention Volunteer Challenge Advice 60

Bloomerang

JANUARY 10, 2025

Todays question comes from a nonprofit employee who wants advice on the pros and cons of public donor listings: Dear Charity Clairity, There has been some concern about the fact we have our $1,000+ donors listed on our website. Especially if it opens up that time for more high-yielding fundraising and donor retention activities.

Public 118

Public Donor Gift Disaster 118

3rd Sector Labs

OCTOBER 2, 2014

Let me offer one piece of advice: let’s not get distracted by the story and instead focus on the epilogue – the Ice Bucket Epilogue: it’s about the data. The same advice applies to any charity in a similar situation. Discussion and debate. Did you know that the Ice Bucket Challenge has its own Wikipedia article ?

Challenge 183

Challenge Data Donor Charity 183

.orgSource

JANUARY 22, 2024

When we view data through the lens of empathy it becomes a powerful magnet for retention and growth. Solis’ advice sounds complex. Tracy King, Chief Learning Strategist at InspirED, offered advice from her early experiences building a business. Ask Questions What’s the first advice that people give about networking?

Digital 221

Digital Life Data Skills 221

.orgSource

DECEMBER 26, 2022

Jamie Notter, Co-Founder at Propel , showed us how to integrate culture, strategy, and execution to help teams deliver peak performance and improve employee retention. “If While Kevin and I offered advice on one of our favorite topics, Association 4.0 The Great Resignation made recruiting the best talent another competitive arena.

Culture 221

Culture Community Technology Professional 221

Nimble AMS

FEBRUARY 9, 2021

Increase member retention by understanding what makes some members leave, and then take action to keep members from lapsing in the future. Download our success kit for top resources to help you boost member retention. Why members leave and how to win them back. Download now. Recapture the magic. Download now.

Relationship 78

Relationship Advice Retention Mentoring 78

The Next Web

JANUARY 13, 2014

You can also divide that into actionable advice and fluffy advice – but as far as I can see, they merge with one another and cannot survive independent of the other. Example: user retention rate. Example: Dave McClure’s lean methodology approach to customer retention. Part 1: Managing Uncertainty in Strategic Decisions.

Advice 137

Advice Knowledge Wisconsin Goal 137

Connection Cafe

JANUARY 16, 2014

The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Over the past 10 years, donor retention has fallen from 33% to 27%.

Retention 45

Retention email Donor eBook 45

Bloomerang

JANUARY 11, 2024

Today’s question comes from a nonprofit employee who wants tips to improve first-time donor retention: Dear Charity Clairity, What tips would you give to a small to medium-size shop to improve first-time donor retention? Our Ask An Expert series features real questions answered by Claire Axelrad, J.D.,

Donor 122

Donor Tips Time Retention 122

.orgSource

JULY 22, 2024

Membership Growth Rate Retention Rate Demographics Engagement Event Attendance Website Traffic and User Behavior Volunteer Activity Finance Revenue Streams Operating Reserves Leadership and Governance Board Member Engagement. More fortunate groups avoid meltdowns by using data to predict future scenarios. appeared first on.orgSource.

Associations 221

Associations Leadership Exercise Phase 221

TechImpact

MAY 26, 2014

One of the biggest difficulties facing nonprofits today is donor retention. This might sound like odd advice, but it’s true. Image courtesy of 2click. Because of this, nonprofits have started thinking outside the box to find new ways to keep donors giving fundraising campaign after campaign. Ensure your sidebar is on the right.

Newsletter 176

Newsletter Donor Help Social Media 176

Connection Cafe

JANUARY 6, 2014

In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.

Retention 55

Retention Donor Change Nonprofit 55

Eric Jacobsen Blog

OCTOBER 19, 2013

Timm''s advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. Timm Customer Retention Customer Service' I really like author Paul R. Here''s what Timm recommends: Don''t Ask : How was everything? Can I get you something else? Did you find everything you need? Will that be all?

Question 92

Question Open Retention Authoring 92

Bloomerang

DECEMBER 11, 2021

Today’s question comes from a nonprofit employee who wants advice on what would be considered a good new donor acquisition rate. I know about donor retention rates, goals, etc., Acquisition strategy and retention strategy go hand-in-hand. Last year, per the FEP, new donor retention averaged just 19%.

Rate 131

Rate Donor Retention Mail 131

TechCrunch

OCTOBER 26, 2021

As per Alex Wilhelm’s initial read of the startup’s fresh, new S-1 filing, Braze seems to have a decent business with growing revenue (albeit with costs rising faster than profits), good retention with a focus on larger clients and a strong subscription business.

Chapter 80

Chapter Advice Images Denver 80

Connection Cafe

JANUARY 16, 2014

The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Over the past 10 years, donor retention has fallen from 33% to 27%.

Retention 40

Retention email Donor eBook 40

Nonprofit Tech for Good

OCTOBER 10, 2019

This guide offers a comprehensive look at fundraising for nonprofit organizations and covers everything from choosing the best title for your fundraiser to increasing donor retention to other fundraising ideas for nonprofit organizations. But if you’d like to give your fundraiser a second wind, we have some advice to help.

Organization 253

Organization Guide Campaign Nonprofit 253

Fast Company Tech

MARCH 18, 2025

And then theres Good Inside , which has become a go-to resource for parents seeking guidance and advice from expert coaches, along with a robust online community. The app gives busy parents on-demand access to scripts and other personalized guidance, drawing on Kennedys expertise and advice from other parenting coaches.

Education 93

Education Companies Student Skills 93

TechCrunch

JULY 22, 2021

His advice spanned hiring, structure and analysis, with plenty of recommendations for where growth teams should be focusing their attention and resources. Some companies will goal growth teams purely on acquisition, others will deploy them against retention or other metrics. Lesson 2: Retention before acquisition.

Team 103

Team Build Lesson Retention 103

Hands on Fundraising

JANUARY 24, 2023

So you’ve been reading good advice, like this piece in Philanthropy Daily… or this, more succinct, advice from my friend Denisa Casement: So now what? You’re feeling a little nervous about the economy. And you’ve been planning for this year. How to maximize your fundraising results so you can keep doing your good work?

Advice 128

Advice Philanthropy Fundraising Results 128

sgEngage

JANUARY 28, 2025

Many institutions have already forged this path and will gladly tell you the pros and cons of the system they chose or what they might do differently, providing invaluable advice and perspective. Ask for opinions and referrals. Pick a strategic partner, not just a vendor.

Award 71

Award System Management Student 71

Nimble AMS

MARCH 1, 2022

What association isn’t focused on increasing membership and improving member retention? . So, it’s probably not too surprising that the 2021 Association Trends Study shows that those who work at associations see increasing membership and improving member retention as their top two most important activities in the coming year. .

Tips 128

Tips Associations Retention Industry 128

Connection Cafe

MARCH 17, 2014

According to Chuck Longfield , ten years ago the average retention rates of a newly acquired donor were roughly 33%. Make a donor retention calendar to keep your donors loyal! OK, so donor retention isn’t part of your job description. Step Two: Make your Donor Retention more Manageable by Creating a Thanking Policy.

Retention 39

Retention Calendar Donor Policy 39

The Next Web

NOVEMBER 26, 2013

Adding live chat functionality to your website allows customers to chat with a business in real-time to ask questions, get advice and build confidence during their shopping experience, while improving conversion rates for your business. Customer retention is critical to the long-term growth of your business. Cost efficient.

Business 151

Business Support Websites Advice 151

3rd Sector Labs

MAY 14, 2014

Well, our best advice is “ Don’t let the show stop!” And we wonder why retention rates are falling, and why donor acquisition efforts fail too often. Admittedly, for many of us in the sector, the very mention of ‘data analytics’ sounds intimidating. It’s a show-stopper. What do to?

Analytics 170

Analytics Fundraising Data Database 170