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The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Over the past 10 years, donor retention has fallen from 33% to 27%.
The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Over the past 10 years, donor retention has fallen from 33% to 27%.
Identify the sources businesses trust when evaluating software Businesses are turning to rich, analytical sources for advice. More than one-third of SMBs seek advice from industry experts, but they don’t stop there.
Saturday, December 18, 2010 Great Year-End Advice For Leaders Lynn Flinn of EWF International in Tulsa, OK wrote the following in a recent newsletter. Thanks Lynn for this great end-of-the-year advice. Its so powerful I wanted to pass it along. • Do something that you are afraid to do. Shake it up and do something different.
For advice on the topic, we turned to fundraising pro Rachel Muir. You will likely get voice mails but be surprised how quickly it takes and what a meaningful impact it can have on end of year giving and donor retention. How do we properly express our appreciation for their generosity? Thanks for this great guest post Rachel!
Thursday, January 20, 2011 "Great Places To Work" Employee Perks StLouis magazine is featuring in its January issue 60 companies that they deemed "great places to work". . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Are You Doing All You Can To Retain Your Employees.
Employee pay often is not the most important driver for employee retention. To learn more about employee retention and the reasons employees decide to leave an organization, read Overland Park, KS author Leigh Branhams book, The 7 Hidden Reasons Employees Leave. In fourth place is an organizations financial stability.
Today, they have 1,145 followers, a 30% engagement rate, and were awarded the Gold Award for social media from Fundraising Success magazine – all because they took her advice and started telling stories differently. Retention rates are 27%.Donors A year ago, they were proud to have 408 Facebook followers.
▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. based in Overland Park, KS. Are You Doing All You Can To Retain Your Employees.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
Sunday, December 12, 2010 The Five Points Of Professionalism Heres more good advice from The Everything Coaching And Mentoring Book : Professional behavior on the job means that work habits are strong and consistent. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).
Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." Take a moment.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Armstrong’s book, Perfect Phrases for Writing Employee Surveys.
Via the App, David promises to bring his communications industry expert advice and wisdom right to your fingertips. David just launched his new App, called " Ask David." Are You Doing All You Can To Retain Your Employees. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe.
▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
They provide the following great, simple and straight-forward advice about giving feedback: Make it timely -- give your feedback as soon as possible to the performance. Saturday, July 10, 2010 How To Give Constructive Feedback Eric Harvey and Al Lucia wrote a booklet called " 144 Ways To Walk The Talk."
It acts somewhat similar to an email spell checker, and you can select the suggested alternatives or ignore the advice. ToneCheck , a software program that works with Microsoft Outlook 2003, 2007 and 2010, helps to ensure your tone is clearly communicated and understood. Are You Doing All You Can To Retain Your Employees.
▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. And, its a culture that ensures your new hires feel welcome during their critical onboarding time period.
Business leaders can read Overland Park, KS’s Leigh Branham’s books: • The 7 Hidden Reasons Employees Leave • Re-Engage to learn more about why employees leave their workplaces (including non-financial reasons), and what leaders can do to boost employee retention. Both are excellent books.
Brown recently wrote in Smart Companies Thinking Bigger magazine, that you should “ask a group of current, former and potential customers the following questions:" If you’re a current or former customer, why did you start using us? Are You Doing All You Can To Retain Your Employees.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
Timms advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
Tuesday, December 28, 2010 A Maxim For Leaders For 2011 I heard this advice quoted the other day and wanted to share it. All great advice for leaders and managers as we start 2011. Its from William Arthur Ward , one of Americas most quoted writers of inspirational maxims: Do more than belong: participate. Do more than care: help.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
Posted by Eric Jacobson at 8:20 PM Labels: Books For Managers , Coaching Employees , Employee Retention , General Management Skills , Leadership Books , Management , Motivating Employees , Thanking Employees 1 comments: davidburkus said. You can learn more about how to do that in his latest book, Re-Engage.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
Fortunately, Richard Finnegan, shares in his new book, Rethinking Retention in Good Times and Bad , four key questions you should include in your exit interviews: Why did you decide to leave us? To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
Thanks to Sharon Armstrong and Barbara Mitchell for these questions -- just some of their great advice from their book, The Essential HR Handbook. I bet most employees have never heard most of these questions from their supervisors on a consistent basis. Are You Doing All You Can To Retain Your Employees.
▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. Then, use the web and social networking for research.
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