Eric Jacobsen Blog

AUGUST 30, 2010

Employee pay often is not the most important driver for employee retention. Despite study after study that shows pay is not the top reason employees stay with a company, research results like these often surprise workplace leaders. In fourth place is an organizations financial stability. Compensation came in fifth on the top five list.

Mentoring 51

Mentoring Kansas City Kansas Leadership 51

Eric Jacobsen Blog

DECEMBER 14, 2010

Tuesday, December 14, 2010 Ask Your Customers To Help You Write Your Strategic Plan Mike Brown, the founder of the Kansas City company called, The Brainzooming Group, encourages business leaders to solicit feedback from their customers when creating a strategic plan. Are You Doing All You Can To Retain Your Employees.

Kansas City 51

Kansas City Kansas Help Mentoring 51

Eric Jacobsen Blog

AUGUST 4, 2010

Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." Take a moment.

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Kansas City Kansas Mentoring Leadership 44

Eric Jacobsen Blog

DECEMBER 12, 2010

Sunday, December 12, 2010 The Five Points Of Professionalism Heres more good advice from The Everything Coaching And Mentoring Book : Professional behavior on the job means that work habits are strong and consistent. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

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Professional Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

JANUARY 15, 2011

Via the App, David promises to bring his communications industry expert advice and wisdom right to your fingertips. ► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback. David just launched his new App, called " Ask David."

Leadership 51

Leadership Communication Kansas City Mentoring 51

Eric Jacobsen Blog

SEPTEMBER 7, 2010

Tuesday, September 7, 2010 How To Uncover The Real Reasons Your Employees Leave As a leader, its imperative you understand the real reasons employees leave your company. ► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback.

Kansas City 40

Kansas City Mentoring Kansas Interview 40

Eric Jacobsen Blog

JANUARY 4, 2011

Business leaders can read Overland Park, KS’s Leigh Branham’s books: • The 7 Hidden Reasons Employees Leave • Re-Engage to learn more about why employees leave their workplaces (including non-financial reasons), and what leaders can do to boost employee retention. Both are excellent books.

Kansas City 44

Kansas City Mentoring Kansas Leadership 44

Eric Jacobsen Blog

SEPTEMBER 11, 2010

Saturday, September 11, 2010 3 Things Your Mission Statement Must Have A lot of companies struggle when creating their mission statement. ► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback. Author Peter F.

Kansas City 40

Kansas City Mentoring Kansas Leadership 40

Eric Jacobsen Blog

DECEMBER 1, 2010

Rating someone based on the company he or she keeps 6. Rating everyone high, to make you look good Theres other great information in this 250-page book that is valuable for any manager, and especially good for managers who are new in their leadership position. Rating someone based on a grudge you are holding 7.

Evaluation 54

Evaluation Kansas City Mentoring Kansas 54

Eric Jacobsen Blog

DECEMBER 28, 2010

Tuesday, December 28, 2010 A Maxim For Leaders For 2011 I heard this advice quoted the other day and wanted to share it. All great advice for leaders and managers as we start 2011. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned. Do more than care: help.

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Kansas City Mentoring Kansas Advice 40

Eric Jacobsen Blog

NOVEMBER 12, 2010

Timms advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

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Question Open Kansas City Mentoring 44

Eric Jacobsen Blog

JULY 10, 2010

They provide the following great, simple and straight-forward advice about giving feedback: Make it timely -- give your feedback as soon as possible to the performance. ► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback.

Giving 44

Giving Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

AUGUST 29, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. And, its a culture that ensures your new hires feel welcome during their critical onboarding time period.

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Badge Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

MARCH 21, 2010

Sunday, March 21, 2010 Do Exit Interviews Knowing why an employee leaves your company can help you to reduce your employee turnover rate. ► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback.

Interview 44

Interview Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

SEPTEMBER 20, 2010

Quickly get answers when phoning your company? You can find more examples of companies with impressive guiding principles in the book, 1001 Ways To Energize Employees. ► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback.

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Sample Business San Antonio Kansas City 44

Eric Jacobsen Blog

AUGUST 14, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

Communication 44

Communication Story Kansas City Mentoring 44

Eric Jacobsen Blog

OCTOBER 5, 2010

It acts somewhat similar to an email spell checker, and you can select the suggested alternatives or ignore the advice. ToneCheck reports that many companies also battle productivity loss triggered by misread employee email. The wrong tone can turn-off customers, aggravate your partners and frustrate employees.

email 51

email Kansas City Mentoring Kansas 51

Eric Jacobsen Blog

DECEMBER 24, 2010

Most often, you’ll find your best mentors are not your supervisors, but instead are other individuals in your workplace, at other companies in your city, or are members of organizations to which you belong. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

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Mentoring Kansas City Kansas Leadership 63

Eric Jacobsen Blog

AUGUST 22, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

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Ideas Generation Tips Kansas City 48

Eric Jacobsen Blog

AUGUST 7, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Business 48

Business Kansas City Mentoring Kansas 48

Eric Jacobsen Blog

NOVEMBER 20, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Giving 63

Giving Kansas City Mentoring Kansas 63

Eric Jacobsen Blog

DECEMBER 5, 2010

That is, what are their self-interests versus what the company can offer them. ▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. They pose alternatives.

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Mentoring Tips Kansas City Kansas 56

Eric Jacobsen Blog

AUGUST 8, 2010

For example, a presentation on LeaderLab explains: Management is made up of activities needed to run a business, unit or organization to help achieve its goals. Leadership is what it takes to inspire and engage employees to contribute their best to achieve the goals, support the vision, carry out the mission, and embody the companys values.

Mentoring 48

Mentoring Kansas City Kansas Leadership 48

Eric Jacobsen Blog

NOVEMBER 16, 2010

Tuesday, November 16, 2010 How To Improve Customer Service With The Telephone Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder.

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Service Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

OCTOBER 3, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Kansas City 44

Kansas City Mentoring Kansas Leadership 44

Eric Jacobsen Blog

AUGUST 11, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Leadership 51

Leadership Mentoring Kansas City Kansas 51

Eric Jacobsen Blog

AUGUST 31, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Impact 44

Impact Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

AUGUST 21, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Lesson 44

Lesson Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

AUGUST 17, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Change 44

Change Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

AUGUST 1, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Kansas City 44

Kansas City Mentoring Kansas Leadership 44

Eric Jacobsen Blog

AUGUST 24, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Kansas City 44

Kansas City Mentoring Kansas Skills 44

Eric Jacobsen Blog

JUNE 13, 2010

Sunday, June 13, 2010 Lessons From Good To Great Here are two of my favorite quotes from the hugely popular leadership book, Good To Great : "The good-to-great companies did not say, Okay, folks, lets get passionate about what we do. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

Lesson 40

Lesson Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

AUGUST 5, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Tips 44

Tips Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

NOVEMBER 27, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

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Survey Kansas City Mentoring Kansas 58

Eric Jacobsen Blog

AUGUST 25, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Kansas City 40

Kansas City Mentoring Kansas Leadership 40

Eric Jacobsen Blog

AUGUST 12, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

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Chart Ideas Kansas City Mentoring 40

Eric Jacobsen Blog

AUGUST 6, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

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Build Kansas City Mentoring Kansas 40