Eric Jacobsen Blog

SEPTEMBER 26, 2010

Sunday, September 26, 2010 How To Create A "Best Places To Work" Company Overland Park, Kansas-based author Leigh Branham, along with Mark Hirschfeld, recently completed a survey of 10,000 employees in 43 states to better understand what separates a "best places to work" company from other companies.

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Place Companies Kansas Work 44

Eric Jacobsen Blog

DECEMBER 14, 2010

Tuesday, December 14, 2010 Ask Your Customers To Help You Write Your Strategic Plan Mike Brown, the founder of the Kansas City company called, The Brainzooming Group, encourages business leaders to solicit feedback from their customers when creating a strategic plan. How To Improve Customer Service With The Telephone.

Kansas City 51

Kansas City Kansas Help Mentoring 51

Eric Jacobsen Blog

NOVEMBER 19, 2010

“An added benefit of conducting employee satisfaction research is that, in doing so, a company lets their employees know they are important, their opinions and suggestions matter, and there is a sincere desire to make the company an enjoyable place to work,&# reports Polaris. .&#

Survey 54

Survey Kansas City Mentoring Attitude 54

Eric Jacobsen Blog

JANUARY 20, 2011

Thursday, January 20, 2011 "Great Places To Work" Employee Perks StLouis magazine is featuring in its January issue 60 companies that they deemed "great places to work". Helping those companies to earn that honor are the perks they give their employees, some of which you might want to consider for 2011.

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Place Work Kansas City Mentoring 48

Eric Jacobsen Blog

DECEMBER 12, 2010

Sunday, December 12, 2010 The Five Points Of Professionalism Heres more good advice from The Everything Coaching And Mentoring Book : Professional behavior on the job means that work habits are strong and consistent. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Professional 44

Professional Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

JANUARY 15, 2011

Via the App, David promises to bring his communications industry expert advice and wisdom right to your fingertips. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Leadership 51

Leadership Communication Kansas City Mentoring 51

Eric Jacobsen Blog

SEPTEMBER 11, 2010

Saturday, September 11, 2010 3 Things Your Mission Statement Must Have A lot of companies struggle when creating their mission statement. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Kansas City 40

Kansas City Mentoring Kansas Leadership 40

Eric Jacobsen Blog

OCTOBER 5, 2010

It acts somewhat similar to an email spell checker, and you can select the suggested alternatives or ignore the advice. The program evaluates words and phrases for the intensity of eight primary emotions, allowing you to adjust the overall tone before you send your message. How To Improve Customer Service With The Telephone.

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email Kansas City Mentoring Kansas 51

Eric Jacobsen Blog

DECEMBER 28, 2010

Tuesday, December 28, 2010 A Maxim For Leaders For 2011 I heard this advice quoted the other day and wanted to share it. All great advice for leaders and managers as we start 2011. . 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Do more than care: help. Do more than believe: practice.

Kansas City 40

Kansas City Mentoring Kansas Advice 40

Eric Jacobsen Blog

NOVEMBER 16, 2010

Tuesday, November 16, 2010 How To Improve Customer Service With The Telephone Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder.

Service 40

Service Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

NOVEMBER 12, 2010

Timms advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Question 44

Question Open Kansas City Mentoring 44

Eric Jacobsen Blog

AUGUST 4, 2010

Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." Take a moment.

Kansas City 44

Kansas City Kansas Mentoring Leadership 44

Eric Jacobsen Blog

JULY 10, 2010

They provide the following great, simple and straight-forward advice about giving feedback: Make it timely -- give your feedback as soon as possible to the performance. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Make it individualized -- tailor your feedback to the feedback receiver. .

Giving 44

Giving Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

MARCH 21, 2010

Sunday, March 21, 2010 Do Exit Interviews Knowing why an employee leaves your company can help you to reduce your employee turnover rate. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

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Interview Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

OCTOBER 8, 2010

The survey typically takes respondents seven to 10 minutes to fill out and the results you get will identify your strengths and weaknesses, and will allow you to compare your evaluators responses to your own self-assessment. The self-evaluation survey is free and its the first step in the program.

Kansas City 44

Kansas City Mentoring Kansas Skills 44

Eric Jacobsen Blog

OCTOBER 17, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Mentoring 48

Mentoring Kansas City Kansas Leadership 48

Eric Jacobsen Blog

SEPTEMBER 20, 2010

Quickly get answers when phoning your company? You can find more examples of companies with impressive guiding principles in the book, 1001 Ways To Energize Employees. . 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Is it easy for your customers to: Buy from you? Make returns?

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Sample Business San Antonio Kansas City 44

Eric Jacobsen Blog

DECEMBER 24, 2010

Most often, you’ll find your best mentors are not your supervisors, but instead are other individuals in your workplace, at other companies in your city, or are members of organizations to which you belong. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Mentoring 63

Mentoring Kansas City Kansas Leadership 63

Eric Jacobsen Blog

NOVEMBER 20, 2010

. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Giving 63

Giving Kansas City Mentoring Kansas 63

Eric Jacobsen Blog

AUGUST 22, 2010

Dont evaluate or criticize ideas when they are first suggested. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Ask for wild ideas.

Ideas 48

Ideas Generation Tips Kansas City 48

Eric Jacobsen Blog

DECEMBER 5, 2010

That is, what are their self-interests versus what the company can offer them. ▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. They pose alternatives.

Mentoring 56

Mentoring Tips Kansas City Kansas 56

Eric Jacobsen Blog

JUNE 13, 2010

Sunday, June 13, 2010 Lessons From Good To Great Here are two of my favorite quotes from the hugely popular leadership book, Good To Great : "The good-to-great companies did not say, Okay, folks, lets get passionate about what we do. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Lesson 40

Lesson Kansas City Mentoring Kansas 40

Eric Jacobsen Blog

SEPTEMBER 7, 2010

Tuesday, September 7, 2010 How To Uncover The Real Reasons Your Employees Leave As a leader, its imperative you understand the real reasons employees leave your company. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Improve Customer Service With The Telephone.

Kansas City 40

Kansas City Mentoring Kansas Interview 40

Eric Jacobsen Blog

NOVEMBER 27, 2010

. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

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Survey Kansas City Mentoring Kansas 58

Eric Jacobsen Blog

JANUARY 4, 2011

Have senior management put together annual and quarterly business plan drafts, then engage employee teams to give feedback and come up with ideas. Even better is to shut down your company for a day, and have all your employees participate in business planning (depending on the size of your company).

Kansas City 44

Kansas City Mentoring Kansas Leadership 44

Eric Jacobsen Blog

SEPTEMBER 1, 2010

Thanks to Sharon Armstrong and Barbara Mitchell for these questions -- just some of their great advice from their book, The Essential HR Handbook. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

Review 44

Review Question Kansas City Mentoring 44

Eric Jacobsen Blog

APRIL 26, 2010

The three things one should do may see like common sense and may appear easy to do, but its surprising how few companies have leaders who follow-through with all three. So, its good to be reminded of what is working for the best companies during this challenging economy. How To Improve Customer Service With The Telephone.

Kansas City 48

Kansas City Mentoring Kansas Leadership 48

Eric Jacobsen Blog

SEPTEMBER 18, 2010

. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Skills 54

Skills International Communication Kansas City 54

Eric Jacobsen Blog

DECEMBER 7, 2010

. ▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Kansas City 51

Kansas City Mentoring Kansas Leadership 51

Eric Jacobsen Blog

AUGUST 14, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Communication 44

Communication Story Kansas City Mentoring 44

Eric Jacobsen Blog

SEPTEMBER 6, 2010

. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Story 51

Story Kansas City Mentoring Kansas 51

Eric Jacobsen Blog

OCTOBER 23, 2010

. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

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Interview Question Kansas City Mentoring 48

Eric Jacobsen Blog

AUGUST 30, 2010

Despite study after study that shows pay is not the top reason employees stay with a company, research results like these often surprise workplace leaders. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Compensation came in fifth on the top five list.

Mentoring 51

Mentoring Kansas City Kansas Leadership 51

Eric Jacobsen Blog

JUNE 25, 2010

In it, she provides leaders and managers of all levels advice on how to make the performance appraisal process more productive, less painful and more effective. Branham leads the Overland Park, KS company Keeping The People. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

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Effective Tips Kansas City Mentoring 40

Eric Jacobsen Blog

SEPTEMBER 19, 2010

. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Strategy 48

Strategy Kansas City Mentoring Kansas 48

Eric Jacobsen Blog

JULY 21, 2010

Your employees need to know about the health of your company or organization. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

News 48

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Eric Jacobsen Blog

SEPTEMBER 11, 2010

. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

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Kansas City Mentoring Kansas Leadership 44