Advice, Authoring, Green and Technique

How To Increase Customer Loyalty

Eric Jacobsen Blog

SEPTEMBER 27, 2015

"Today's customers demand something unlike anything they have ever wanted in the past -- a connection with your business," explains Noah Fleming , author of the new, must-read book , Evergreen. Content -- which basically means whatever the company offers -- products, services, food, advice, or information.

Exercise

Exercise Companies Lesson Relationship

How To Be A Green Leader

Eric Jacobsen Blog

OCTOBER 28, 2010

Thursday, October 28, 2010 How To Be A Green Leader You can be a green leader at work and help save the planet and money for your business, by following these practices and instilling these habits with your employees: Photocopiers: Use the "standby" button on your copiers and that will lighten your energy load by 70 percent.

Green

Green Kansas City Mentoring Kansas

10 Steps to Extension Professional 2.0 Remix

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 18, 2007

While google and yahoo have blog search features, Technorati is the considered the recognized authority on tracking blogs, It finds out who is saying what right now and is currently tracking over 75.2 Tagging and social bookmarking can be useful techniques to easily share your information resources with colleagues or co-workers.

Remix

Remix Professional Technorati Wiki

Webinars

Grow Big, Pay Smart: How To Unlock Efficiency In Payroll Management

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5 Open-Ended Questions To Ask Your Customers

Eric Jacobsen Blog

NOVEMBER 12, 2010

Friday, November 12, 2010 5 Open-Ended Questions To Ask Your Customers I really like author Paul R. Timms advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. Timm is the author of, 50 Powerful Ideas You Can Use To Keep Your Customers. Can I get you something else?

Question

Question Open Kansas City Mentoring

Never Say These Words To A Customer

Eric Jacobsen Blog

AUGUST 4, 2010

Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." Take a moment.

Kansas City

Kansas City Kansas Mentoring Leadership

How To Avoid 8 Common Performance Evaluation Pitfalls

Eric Jacobsen Blog

DECEMBER 1, 2010

So, here is a good reminder from author Sharon Armstrong about how to avoid eight performance evaluation pitfalls. These are in what I consider is the best chapter of the book The Essential HR Handbook , that she co-authored with Barbara Mitchell. Clustering everyone in the middle performance-rating categories 2.

Evaluation

Evaluation Kansas City Mentoring Kansas

3 Things Your Mission Statement Must Have

Eric Jacobsen Blog

SEPTEMBER 11, 2010

Author Peter F. Drucker provides the following good advice in one of my favorite books of his, The Five Most Important Questions You Will Ever Ask About Your Organization :" Every mission statement has to reflect three things : Opportunities Competence Commitment In other words, he explains: What is our purpose?

Kansas City

Kansas City Mentoring Kansas Leadership

Engage Your Employees.Especially Now

Eric Jacobsen Blog

APRIL 26, 2010

Monday, April 26, 2010 Engage Your Employees.Especially Now Im a big fan of the books authored by Leigh Branham. Re-Engage is co-authored by Branham and Mark Hirschfeld and the authors worked with Quantum Workplace on the research for the book. big and small improvements, new ideas and suggestions for innovation.)

Kansas City

Kansas City Mentoring Kansas Leadership

Build These Leadership Skills

Eric Jacobsen Blog

APRIL 12, 2010

Monday, April 12, 2010 Build These Leadership Skills I had the pleasure of interviewing Overland Park, KS-based author Leigh Branham recently. Hes the author of three best-selling books, including Re-engage and The 7 Hidden Reasons Employees Leave. Are You Doing All You Can To Retain Your Employees.

Skills

Skills Leadership Build Kansas City

How To Improve Your Internal Communication Skills

Eric Jacobsen Blog

SEPTEMBER 18, 2010

As author David Grossman says, "good internal communication gets the message out, but great internal communication helps employees connect the dots between overarching business strategy and their role. Saturday, September 18, 2010 How To Improve Your Internal Communication Skills Here is this weeks book recommendation. And, the eBook is free!

Skills

Skills International Communication Kansas City

Great Business Quote

Eric Jacobsen Blog

AUGUST 7, 2010

Saturday, August 7, 2010 Great Business Quote Heres a great quote from author and speaker Harvey Mackay : "When a person with money meets a person with experience, the person with the experience ends up with the money, and the person with the money ends up with the experience." Are You Doing All You Can To Retain Your Employees.

Business

Business Kansas City Mentoring Kansas

How To Create A "Best Places To Work" Company

Eric Jacobsen Blog

SEPTEMBER 26, 2010

Sunday, September 26, 2010 How To Create A "Best Places To Work" Company Overland Park, Kansas-based author Leigh Branham, along with Mark Hirschfeld, recently completed a survey of 10,000 employees in 43 states to better understand what separates a "best places to work" company from other companies.

Place

Place Companies Kansas Work

Leadership Tips From Good Boss, Bad Boss

Eric Jacobsen Blog

NOVEMBER 8, 2010

Monday, November 8, 2010 Leadership Tips From Good Boss, Bad Boss Robert Sutton, author of Good Boss, Bad Boss , provides these leadership tips: Create an environment that encourages people to challenge each others ideas, but set a few ground rules. Dont allow personal attacks or criticism. Are You Doing All You Can To Retain Your Employees.

Leadership

Leadership Tips Kansas City Mentoring

Give Positive Feedback. Don't Praise.

Eric Jacobsen Blog

NOVEMBER 20, 2010

Worse yet, without positive feedback, employees feel no sense that they are appreciated as individual talents with specific desires to learn and grow on the job and in their careers, reports Nicholas Nigro, author of, The Everything Coaching and Mentoring Book. Are You Doing All You Can To Retain Your Employees.

Giving

Giving Kansas City Mentoring Kansas

How Do You Answer These Leadership Questions?

Eric Jacobsen Blog

SEPTEMBER 21, 2010

Open Leadership author Charlene Li reminds leaders to periodically ask themselves these "open leadership skills assessment" questions: Do I seek out and listen to different points of view? . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

Leadership

Leadership Question Kansas City Mentoring

Go Old School.Use A Flip Chart For Gathering Ideas

Eric Jacobsen Blog

AUGUST 12, 2010

Thursday, August 12, 2010 Go Old School.Use A Flip Chart For Gathering Ideas Heres a great idea from communications consultant, speaker and author David Grossman : And, yes its old school. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). But, it works!

Chart

Chart Ideas Kansas City Mentoring

How To Be An Open Leader

Eric Jacobsen Blog

JUNE 2, 2010

Wednesday, June 2, 2010 How To Be An Open Leader Charlene Li, the author of the best-seller book, Groundswell , was kind enough to send me an advance copy of her newest book, Open Leadership , which she released for sale on May 24. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

Open

Open Kansas City Mentoring Kansas

How To Be A Better Leader -- 25 Tips

Eric Jacobsen Blog

JUNE 26, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

Tips

Tips Kansas City Mentoring Kansas

Use This eBook To Improve Your Communication

Eric Jacobsen Blog

MAY 22, 2010

Saturday, May 22, 2010 Use This eBook To Improve Your Communication The former director of communications for McDonalds, David Grossman, now a leading consultant, speaker and author has released a free eBook about how to communicate effectively. Are You Doing All You Can To Retain Your Employees.

eBook

eBook Communication Kansas City Mentoring

Ask Your Customers To Help You Write Your Strategic Plan

Eric Jacobsen Blog

DECEMBER 14, 2010

▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

Kansas City

Kansas City Kansas Help Mentoring

Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobsen Blog

OCTOBER 23, 2010

Thanks to Sharon Armstrong, author of The Essential HR Handbook , for these helpful questions! ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Interview

Interview Question Kansas City Mentoring

Top Five Factors That Drive Employee Loyalty

Eric Jacobsen Blog

AUGUST 30, 2010

To learn more about employee retention and the reasons employees decide to leave an organization, read Overland Park, KS author Leigh Branhams book, The 7 Hidden Reasons Employees Leave. This is a key factor that drives employee loyalty, and its one you may have the most control over in a tough economy!

Mentoring

Mentoring Kansas City Kansas Leadership

How To Improve Customer Service With The Telephone

Eric Jacobsen Blog

NOVEMBER 16, 2010

So, heres a checklist that is primarily from sales expert and author Paul R. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Service

Service Kansas City Mentoring Kansas

Nonprofit Technology

How To Increase Customer Loyalty

How To Be A Green Leader

Webinars

Trending Sources

10 Steps to Extension Professional 2.0 Remix

Webinars

5 Open-Ended Questions To Ask Your Customers

Never Say These Words To A Customer

How To Avoid 8 Common Performance Evaluation Pitfalls

3 Things Your Mission Statement Must Have

Engage Your Employees.Especially Now

Build These Leadership Skills

How To Improve Your Internal Communication Skills

Great Business Quote

How To Create A "Best Places To Work" Company

Leadership Tips From Good Boss, Bad Boss

Give Positive Feedback. Don't Praise.

How Do You Answer These Leadership Questions?

Go Old School.Use A Flip Chart For Gathering Ideas

How To Be An Open Leader

How To Be A Better Leader -- 25 Tips

Use This eBook To Improve Your Communication

Ask Your Customers To Help You Write Your Strategic Plan

Key Interviewing Questions To Ask To Identify Leaders

Top Five Factors That Drive Employee Loyalty

How To Improve Customer Service With The Telephone

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