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Additional resources: Digital Skills Framework — a taxonomy of digital skills, plus further learning resources to help build skills in each area, aimed at global nonprofits. Northstar Digital Literacy has some online assessments free to individuals. Or take advantage of free tools.
By hard coded, I mean in the legal policies you've adopted, the features you've released and prioritized, your data taxonomies, your site map and information hierarchy. We landed on the possible solution of leveling up the concept of online literacy. Platform values are most obvious in the TOS (see Facebook's history.)
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