Bloomerang

JULY 5, 2021

Ready to adopt a more human donor loyalty philosophy and wrap it into a written strategic plan that holds people accountable for seeing it through and measuring success? Setting key performance indicators (KPIs) around customer service lets employees know you’re evaluating performance objectively. . Establish clear success metrics.

Donor 142

Donor Strategy Retention Relationship 142

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 17, 2009

The panelists include Holly Ross, NTEN ; David Neff , American Cancer Society; Kari Dunn Saratovsky ; Case Foundation; Amy Sample Ward , Netsquared; and Joe Solomon. Submitted by Amy Sample Ward. And the user-adoption numbers are ridiculously high. In Museums, context can be hard to come by. Twitterstorm, anyone?

Comment 95

Comment Social Media Jordan Cancer 95

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 3, 2009

The panelists include Holly Ross, NTEN ; David Neff , American Cancer Society; Kari Dunn Saratovsky ; Case Foundation; Amy Sample Ward , Netsquared; and Joe Solomon. Submitted by Amy Sample Ward. And the user-adoption numbers are ridiculously high. In Museums, context can be hard to come by. Twitterstorm, anyone?

Social Media 79

Social Media Cancer Jordan Kiva 79

Museum 2.0

APRIL 16, 2007

There are plenty of people on the "these ADD boneheads have finally gone too far" bandwagon (see this representative sample from USA Today), as well as some legitimate concerns about how twitter is the ultimate example of the way that 2.0's But how could it be used uniquely for visitors in museums? They are dropping eggs over there!

Museum 20

Museum Twitter Mashup Broadcast 20

NTEN

AUGUST 21, 2009

The panelists include Holly Ross, NTEN ; David Neff , American Cancer Society; Kari Dunn Saratovsky ; Case Foundation; Amy Sample Ward , Netsquared; and Joe Solomon. Submitted by Amy Sample Ward. And the user-adoption numbers are ridiculously high. In Museums, context can be hard to come by. Twitterstorm, anyone?

Social Media 67

Social Media Nonprofit Jordan Cancer 67

Amy Sample Ward

FEBRUARY 28, 2011

Leadership and decision-making come from adoption not from executive authority. If there’s an idea that the community is behind, and a project or plan that’s adopted (whether it’s a new way of operating or a new tool), then it moves forward, regardless of “who” thought it up or campaigned for it. Who’s the community?

Library 241

Library Model Adopt Community 241

Museum 2.0

JANUARY 6, 2009

Several of the projects I'm working on these days relate to the concept of "extending the museum experience." And so when it comes to designing online extensions to the museum experience, we need to apply a different set of expectations from those we use to design onsite experiences. But most online experiences are not linear.

Exercise 20

Exercise Design Online Museum 20