2011 NTC Preview: Social CRM: Social Media Relationships Made Easier
NTEN
JANUARY 6, 2011
Without them, you're just reading content or broadcasting, and that's not nearly as insightful. Without a system to help track, organize, and mobilize their efforts on social media, nonprofits are letting key relationships fall through the cracks, losing potential donors and supporters. So, what is Social CRM?
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