The Bots are Here: Leading With Our Humanity in the Age of Automation
Beth's Blog: How Nonprofits Can Use Social Media
JANUARY 22, 2018
The bot, available via Twitter and Facebook Messenger, polls its followers (called ‘U-Reporters’) on a range of topics and uses the data to help influence public policy. Automating the FAQ function 24/7 for stakeholders with questions comments, or requests without increasing staff workloads. Unicef’s bot has had some early successes.
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