See, Say, Feel, Do: Metrics for Social Media
Amy Sample Ward
FEBRUARY 26, 2012
I am a big fan of actionable metrics. If the numbers you are tracking don’t give you an action, how valuable are they? For example, if you track just how many people come to your website, it doesn’t give you much action. Download ”See, Say, Feel, Do: Social Media Metrics that Matter” here. .
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